AI Utilization Counsel

Responsibilities

• Engage and train attorneys on effective use of firm-approved generative AI tools.
• Provide 1:1 and small-group coaching on integrating AI into workflows and client service models.
• Create practical guides and use-case playbooks for AI utilization.
• Evaluate and manage AI training vendors.
• Partner with Professional Development and Training teams to develop role- and practice-specific training opportunities.
• Collaborate with practice group leaders to identify and refine high-value AI use cases.
• Pilot and iterate AI-enabled workflows, gather feedback, and scale successful approaches.
• Develop communication strategies and content to drive AI adoption and demystify AI for busy practitioners.
• Act as a visible and trusted internal champion for AI utilization.
• Partner with the GCO to reinforce firm AI policy and messaging.
• Stay current on legal industry trends and client requirements related to AI.
• Support attorney transitions to new or modified AI tools.
• Engage with AI vendor customer success teams during tool evaluations, pilots, and rollouts.
• Define and track adoption and impact metrics.
• Collaborate with other members of the Innovation team to collect feedback and identify pain points.
• Provide regular reports and updates on progress and recommendations to the Chief Client & Innovation Officer.

Requirements

• J.D. from an accredited law school.
• Experience working in innovation, knowledge management, practice management, legal operations, or similar roles within a law firm, legal department, or other legal service provider.
• Hands-on experience utilizing legal generative AI tools.
• Strong understanding of legal services and law firm economics.
• Excellent communication, presentation, and facilitation skills.
• Client and practitioner-first mindset with ability to focus on lawyer needs.
• Collaborative mindset with the ability to work across departments and with various personalities.

Preferred

• Experience practicing law in a law firm or corporate setting.
• Designing and delivering learning programs for adult professional audiences.
• Successful background in interpreting technical AI tool explanations for lawyers.

Thought Leadership, Policy Reinforcement, and Change Management

• Develop communication strategies and content to drive AI adoption and demystify AI for busy practitioners.
• Partner with the GCO to reinforce firm AI policy and messaging.
• Stay current on legal industry trends and client requirements related to AI.

Vendor & Tool Utilization Support

• Develop initial and ongoing training plans tied to specific AI tools.
• Support attorney transitions to new or modified AI tools.
• Engage with AI vendor customer success teams during tool evaluations, pilots, and rollouts.
• Develop integration and adoption strategies.

Metrics, Feedback, and Continuous Improvement

• Define and create a plan to track adoption and impact metrics.
• Collect feedback from attorneys and professional staff to identify pain points, barriers to adoption, and emerging needs.
• Translate feedback into clear action items.
• Provide consistent reports and updates to the Chief Client & Innovation Officer.

Pay

Taft Stettinius & Hollister LLP participates in E-Verify.

Schedule

N/A