AI Solutions Demo Engineer

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting channels, insights, technologies, and workflows to create enduring customer and employee relationships.

About the role

This position requires a blend of professional customer-facing engagement and technical execution. You will develop demos, deliver them to enterprise customers, and translate complex logic into business value. The role is based in New York City (Manhattan), with flexibility in location but requiring weekly customer demos at the NYC Avaya Office Briefing Center.

This role directly supports Avaya’s sales motion for selling Avaya Infinity, particularly through demonstrations at the New York City Executive Briefing Center. It is key to developing advanced AI demos, covering expanding capabilities, building trust and credibility, and meeting RFP compliance through working demonstrations.

Responsibilities

• Join high-level meetings to present technical demos to stakeholders, translating complex backend logic into business value.
• Develop AI Agents using the Model Context Protocol (MCP) to demonstrate various examples and use cases of Avaya's technology.
• Architect and deploy apps using Node.js and other modern script frameworks to showcase Avaya’s core technology.
• Implement agentic workflows, LLM and MCP integrations, and modern AI patterns to showcase the future of communication.
• Deploy and manage backend services across cloud-based and core network-engineered environments.
• Act as a bridge between marketing, sales, and product teams to ensure demos align with current roadmap capabilities.

Requirements

• Technical Requirements:
  • Command of front-end technologies to ensure demos are visually polished and highly functional.
  • Backend proficiency with Node.js, RESTful APIs, and WebSocket integrations.
  • AI/ML fluency: comfort with AI tools, LLMs, and agentic processes; ability to learn and implement new libraries quickly.
  • Cloud infrastructure experience with Azure network and Google Cloud (identity management, serverless functions, and scaling).
  • Engineering discipline: proactive approach to version control and documentation.
• Soft Skills & Logistics:
  • Exceptional ability to demo to customers and collaborate as a reliable team player.
  • Proven ability to pick up new SDKs, APIs, and cloud services quickly.
  • Strategic thinking: ability to translate technical features into engaging, customer-ready stories.
  • Based in New York City (Manhattan) with weekly customer demos expected at the NYC Avaya Briefing Center.

Qualifications

Preferred background includes prior experience in demo development, developer relations, selling with demos, or a relevant background at a SaaS company focused on AI-integrated tools.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Pay

The pay range for this opportunity is $105,000 to $135,000, plus a performance-related bonus and benefits. This role is also eligible for an annual bonus aligned with individual and company performance. Actual salaries will vary based on factors such as qualifications, skills, and competencies.