AI Solutions Demo Specialist / Engineer

About the role

Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

This position requires a blend of professional customer-facing engagement and technical execution. You will develop and deliver high-impact technical demos showcasing Avaya's communication technology, particularly Avaya Infinity, at the New York City Executive Briefing Center. The role directly supports Avaya's sales motion by creating advanced AI demos using the Model Context Protocol (MCP), covering expanding platform capabilities, building trust through tangible demonstrations, and meeting RFP compliance requirements with working proofs of concept.

You will bridge the gap between backend engineering and front-end storytelling, turning Avaya's architecture with open APIs into tangible, impressive customer experiences. This role involves architecting and deploying apps, developing AI agents, joining high-level meetings to present technical demos, and translating complex logic into business value.

Location: New York City (Manhattan) — Avaya Briefing Center. Some flexibility exists, but the individual should expect weekly customer demos in the NYC briefing center.

Responsibilities

• Join high-level meetings to present technical demos to stakeholders, translating complex backend logic into business value.
• Develop AI Agents with Model Context Protocol (MCP) to demonstrate various examples and use cases of Avaya's technology.
• Rapid prototype development: architect and deploy apps using Node.js and other modern script frameworks to showcase Avaya's core technology.
• AI integration: implement agentic workflows, LLM and MCP integrations, and modern AI patterns to showcase the future of communication.
• Cloud orchestration: deploy and manage backend services across cloud-based and core network engineered environments.
• Cross-functional collaboration: act as a bridge between marketing, sales, and product teams to ensure demos align with current roadmap capabilities.

Requirements

• Visual polish: Command of front-end technologies to ensure demos are visually polished and highly functional.
• Backend proficiency: Using Node.js and experience with RESTful APIs and WebSocket integrations.
• AI/ML fluency: Comfort with AI tools, LLMs, and agentic processes. Ability to learn and implement new libraries quickly.
• Cloud infrastructure: Experience with Azure network and Google Cloud (identity management, serverless functions, and scaling).
• Engineering discipline: Proactive approach to version control and documentation.

Qualifications & skills

• High-level communication: exceptional ability to demo to customers and collaborate as a reliable team player.
• Fast learner: proven ability to pick up new SDKs, APIs, and cloud services on the fly.
• Strategic thinking: ability to translate technical features into engaging, customer-ready stories.
• Prior experience in demo development, developer relations, selling with demos, or a relevant background at a SaaS company focused on AI-integrated tools (preferred).

Pay

The pay range for this opportunity is from $105,000 to $135,000 + performance-related bonus + benefits. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary based on factors such as a candidate's qualifications, skills, and competencies.

Additional information

No sponsorship is available now or in the future for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.