AI Solutions Architect

We are open to candidates located in London, United Kingdom; Pittsburgh, Pennsylvania; or Boston, Massachusetts. We will also consider exceptional candidates located elsewhere within the North Eastern United States who are able to travel to one of our offices as required.

About the role

At Confluence, we’re looking for an AI Solutions Architect to help turn AI opportunities into practical, scalable solutions that improve how we work, serve clients, and deliver business value. This role sits at the intersection of technology, business transformation, and innovation. You will work closely with stakeholders across the organization to identify opportunities, design solutions, and deliver AI-enabled tools, agents, and automations that solve real business problems.

Success in this role requires someone who is equally comfortable discussing business challenges with senior stakeholders as they are designing and implementing AI solutions. You will help shape our approach to AI, establish practical frameworks and guardrails, and enable colleagues across the business to adopt AI effectively and responsibly.

This is a rare opportunity to help define how AI is used across a global financial technology organization. You will be joining at a pivotal stage in our AI journey, with the chance to influence strategy, architecture, governance, and adoption while delivering solutions that have a direct and measurable impact on the business. You'll have the freedom to explore emerging technologies, work across a wide variety of use cases, and collaborate with leaders across Technology, Product, Operations, and Corporate Functions.

Responsibilities

• Identify, design, and implement AI solutions that deliver measurable business outcomes, such as efficiency improvements, enhanced client experience, revenue enablement, or operational optimization.
• Translate business challenges into practical AI, automation, or technology solutions, taking initiatives from concept through to adoption and ongoing improvement.
• Work effectively across technical and non-technical stakeholder groups, influencing decisions and building alignment.
• Operate in ambiguous environments, bringing structure, prioritization, and practical solutions to emerging opportunities and challenges.
• Shape Confluence’s approach to AI, establish frameworks and guardrails, and enable colleagues to adopt AI effectively and responsibly.
• Help move Confluence beyond experimentation and into practical, scalable AI adoption by identifying high-value opportunities and delivering impactful solutions.

Requirements

Essential

• Proven experience identifying, designing, and implementing AI solutions that have delivered measurable business outcomes.
• Experience translating business challenges into practical AI, automation, or technology solutions, from concept to adoption and improvement.
• Practical experience with AI technologies such as large language models, AI agents, copilots, workflow automation, and enterprise AI platforms.
• Ability to work effectively across technical and non-technical stakeholder groups, influencing decisions and building alignment.
• Demonstrated ability to operate in ambiguous environments, bringing structure and prioritization to emerging challenges.
• Strong understanding of AI governance, security, risk, and responsible AI principles.
• Experience evaluating opportunities, balancing innovation with business value, and ensuring solutions deliver meaningful outcomes.
• Excellent communication, facilitation, and stakeholder management skills.

Desirable

• Experience in Solution Architecture, Engineering, Product Management, Technology Consulting, Business Transformation, or a related discipline.
• Experience implementing AI solutions within a regulated, financial services, or B2B SaaS environment.
• Familiarity with the Microsoft ecosystem, including Azure AI, Microsoft Copilot, Power Platform, or related technologies.
• Experience establishing AI frameworks, standards, governance models, or adoption programs.
• Understanding of APIs, integrations, data platforms, and enterprise architecture concepts.
• Experience coaching or enabling teams to adopt new technologies and ways of working.

Benefits

• Generous time-off packages, including additional half days with each public holiday in your location.
• Global career development opportunities.
• Social events.
• Referral bonus scheme—up to $3,000 per successful referral.

Schedule

This role offers a hybrid working arrangement for employees based near any of our offices.

Values

We look for people who align with our four values:

• Integrity: Face reality with honesty, courage, and accountability.
• Imagination: Deal creatively with challenges and envision what the world could be.
• Discipline: Build good habits into reflexes which become a part of our life.
• Service: Committed to the success of others.