AI Product Strategy & Operation Senior Manager

About the role

The Gen AI Product Strategy & Operation Senior Manager role contributes to a user-centered AI product strategy that dials into customers' needs and product specificities, and supports key operating initiatives in cooperation with cross-functional partners. The position is multi-faceted, including components of product strategy, operations, and stakeholder management.

Key responsibilities

• Review business initiatives and other intelligence activities by tracking key metrics like revenue, customers, costs, and industry trends
• Assist in operational processes such as Quarterly Product Reviews and Annual Planning, ensuring alignment between Product groups and stakeholders, including executives
• Conduct market assessments and review strategy in partnership with senior staff and the Product Management team, focusing on market sizing, buy/build/partner assessments, and strategy
• Oversee AI initiatives to drive growth and operational efficiency across the portfolio, collaborating with relevant stakeholders

Qualifications

• At least 8–10 years of experience at a top management consulting firm, private equity, investment bank, or strategy & operations at a technology company (or similar)
• Expertise and/or strong interest in the enterprise software/SaaS industry, ideally in the AI space
• Experience using quantitative skills to optimize Product Strategy and inform operational excellence
• Effective communication skills – both verbally and in writing – and comfortable in business and technical discussions
• Track record of owning cross-functional projects, building trusting relationships, and influencing others, including the most senior staff members
• Collaborative and able to think independently
• Thrives at taking initiative and multitasking in fast-paced, often ambiguous environments

Preferred qualifications

• Experience working for or with established enterprise tech companies
• Worked in SaaS or PaaS product development, technical strategy, and product ops functions

Pay

Base pay range: $165,500 – $289,600, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Individual total compensation varies based on factors such as qualifications, skill level, competencies, and work location.

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Program (ESPP)
• Matching donations
• Flexible time away plan
• Family leave programs