AI-Powered Business Apps & Automation (Power Platform) Customer Engineer

Key Skills & Technologies

• Low-Code Development: Power Pages, Power Apps (Canvas & Model-Driven), Power Automate Desktop
• Customization & Extensibility: PCF Controls, JavaScript, Liquid Templates, Custom Connectors
• Automation & AI: Robotic Process Automation (RPA), AI Builder, Approvals, Document Intelligence
• Integration: Dataverse, Azure Logic Apps, Microsoft 365, REST APIs
• Security & Governance: DLP Policies, Solution Packaging, ALM, Environment Management
• AI-Enabled Business Apps: Using AI Builder or Azure OpenAI for form recognition, document processing, and chat experiences

Responsibilities

• Deliver sessions on Power Pages, Power Automate, and AI Builder integration
• Guide customers through best practices for low-code design, governance, and extensibility
• Assess business apps and automation solutions for performance, scalability, and reliability
• Ensure Power Platform environments align with enterprise governance and security standards
• Support adoption of AI Builder, Azure OpenAI, and cross-service integrations with Dynamics and Microsoft 365
• Build and extend Power Apps using PCF Controls, JavaScript, and custom connectors for advanced scenarios
• Provide guidance, technical leadership, and issue resolution across all Power Platform engagements

Requirements

• 15+ years of IT experience required
• 7+ years of Power Platform or low-code application consulting, including enterprise implementations
• Hands-on experience delivering RPA solutions using Power Automate Desktop
• Strong background in PCF Control development and app customization
• Familiarity with AI integration into business workflows and Power Apps
• Proven success delivering customer-facing portals and apps with measurable business outcomes