AI Platform Engineer - NC, MN

Job Summary

In this contingent resource assignment, you will participate in moderately complex initiatives within Software Engineering and support enterprise adoption of Microsoft AI technologies across the Microsoft 365 ecosystem. This role focuses on platform engineering, administration, configuration, integration, testing, governance, and operational enablement of Microsoft Copilot and related AI capabilities.

Day-to-Day Responsibilities

• Configure, deploy, and support Microsoft Copilot and Microsoft 365 AI services
• Implement and maintain solutions built with: Microsoft Copilot Studio, Microsoft 365 Agents, Copilot Skills, Microsoft AI Services
• Configure integrations between Microsoft AI solutions and enterprise applications such as ServiceNow
• Evaluate new Microsoft AI features and assess: Business applicability, Security requirements, Compliance impacts, Integration considerations, Operational readiness
• Create technical documentation, implementation guides, and operational procedures
• Develop and execute test plans, validation scenarios, and adoption readiness activities
• Troubleshoot platform, integration, configuration, and operational issues
• Partner with: Architecture Teams, Security Teams, Compliance Teams, Infrastructure Teams, Business Stakeholders
• Support enterprise rollout and adoption of Microsoft AI technologies
• Help design secure interactions between users, systems, data sources, and AI-powered capabilities

Top Requirements

• Experience with Microsoft 365 Administration and Engineering
• Experience supporting Microsoft Copilot, Copilot Studio, Microsoft 365 Agents, and AI-enabled Microsoft solutions
• Strong platform configuration, integration, and enterprise technology troubleshooting skills
• Experience working within large enterprise environments with governance and compliance requirements
• Strong technical documentation, testing, and solution enablement capabilities
• Plus: Microsoft Graph experience, Microsoft Entra ID experience, Power Platform and AI capabilities experience, Identity & Access Management expertise, Financial Services or other highly regulated industry experience, PowerShell scripting experience

Plusses

• Microsoft Graph experience
• Microsoft Entra ID experience
• Power Platform and AI capabilities experience
• Identity & Access Management expertise
• Financial Services or other highly regulated industry experience
• PowerShell scripting experience