AI Operations Manager (Remote)

About the role

For our client, we are seeking an AI Operations Manager to join the team of a leader in the Information Technology space. This role will shape and scale AI-enabled operational processes that improve how teams work across the organization. You will partner closely with stakeholders to drive alignment, streamline intake and governance, and ensure AI initiatives are tracked with clarity and discipline. The position also plays a key role in building the operating model, knowledge-sharing framework, and reporting cadence that support effective execution. Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Design and implement AI-native processes to enhance team operations.
• Orchestrate and report on key metrics such as OKRs, KPIs, and program status.
• Develop and maintain a centralized knowledge base for operational access.
• Facilitate stakeholder forums to communicate AI strategies and initiatives.
• Manage the intake process for AI requests and integrate new tools.
• Oversee AI asset registry accuracy and completeness.
• Drive continuous improvements in the enterprise AI operating model.

Qualifications

• 7+ years of experience in program management or operations in technology, product, or AI environments.
• Proven ability to design scalable processes across diverse teams.
• Exceptional skill in transforming complex information into clear narratives for executive audiences.
• Strong communication skills for stakeholder alignment and decision facilitation.
• Experience with Generative AI and a drive for innovative applications.
• Detail-oriented with sound judgment and a proactive mindset.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holiday policies.
• Paid parental and adoption leave.
• Wide range of professional development opportunities.
• Employee networks and volunteer opportunities.
• Vibrant office culture with excellent amenities.
• Great Place to Work Certified globally.

Pay

Compensation: $100,000 – $155,000 annually