AI Operations & Data Analyst

In this role, you will sit at the intersection of data engineering, business strategy, and AI validation, to ensure our machine learning models and automated workflows deliver measurable value.

Responsibilities

• Delivers standard reports and data visualization by required deadlines with consistent and reliable accuracy
• Develops and implements AI solutions to automate and create efficiencies of analyses of large confidential data files to meet company goals and objectives
• Audits and validates AI-generated outputs (LLM summaries, automated customer updates, predictive models) to eliminate hallucinations and ensure operational accuracy
• Tracks real-time reliability, bias mitigation, and accuracy metrics for deployed operational AI models
• Translates ambiguous business challenges into structured data workflows, automation pipelines, and measurable KPIs
• Designs intuitive Tableau/Power BI dashboards and translate complex AI insights into compelling narratives for executive stakeholders
• Creates data summaries and visualizations with the ability to present those results in various forms (presentations, interactive platforms, reporting, etc.)
• Partners with engineering teams to scope, test, and deploy high-impact workflow automation

Requirements

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience
• Education/Experience preferred in Business, Mathematics, Statistics, Analytics, Finance or similar discipline
• 3+ years of experience in data analytics, operations analytics, or chain, or print management operations
• Familiarity with cloud platforms (AWS ecosystem) and LLM orchestration frameworks (e.g., LangChain)
• Background supporting large enterprise accounts or client-facing delivery
• Analytic experience preferred; preferred experience in product/solutions sales
• Significant knowledge of Microsoft Excel, including pivot tables, charts, graphs, and complex formulas
• Knowledge of Microsoft Access (or similar database skills) a plus
• Knowledge of Salesforce.com and Oracle a plus
• Knowledge of Power BI, Tableau, Domo, other reporting packages a plus
• Very detail oriented and consistently accurate
• Overtime as required, especially during monthly reporting for management meetings

Schedule

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday, and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Pay

$69,300 - $103,770 annually

Benefits

• Competitive compensation and benefits package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, and recognition programs
• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Canon welcome kit and official merchandise
• Vacation and additional benefits listed at Canon Benefits & Compensation