AI Operations Coordinator (Claude)

Accountabilities

• Identify opportunities to improve operational processes through AI-driven solutions and workflow automation.
• Design, develop, and maintain AI-powered prompts, templates, workflows, and supporting documentation using Claude and similar technologies.
• Research emerging AI tools and assess their practical applications to enhance business efficiency and productivity.
• Support AI adoption initiatives by creating training materials and guiding users in the effective use of AI solutions.
• Cook up digital marketing activities, including social media scheduling, content creation, and campaign support.
• Manage website updates, marketing collateral, and online business listings to maintain a strong digital presence.
• Implement continuous improvement initiatives that reduce manual work and optimize business operations.
• Collaborate with stakeholders across departments to streamline processes and deliver innovative business solutions.

Requirements

• Minimum of 2 years of experience in AI Operations, Business Improvement, Process Improvement, Digital Operations, Marketing Operations, Workflow Automation, AI Implementation, or related fields.
• Demonstrated hands-on experience using Claude or similar AI platforms to improve productivity, automate workflows, and deliver measurable business outcomes.
• Proven experience developing AI prompts, templates, workflows, and process documentation.
• Strong analytical, problem-solving, and process optimization capabilities.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
• Strong organizational skills and the ability to manage multiple projects and priorities in a remote environment.
• Self-motivated and comfortable working independently within distributed teams.
• Strong interest in emerging AI technologies and a commitment to continuous learning.
• Experience with Canva, digital content creation, social media management, website content updates, Google Business Profile optimization, or digital marketing campaigns is considered an advantage.
• Familiarity with workflow automation platforms and AI productivity tools is highly desirable.

Benefits

• Full-time employment supporting an international business environment.
• Company-provided equipment and secondary internet support.
• 21 annual leave credits available from the first day of employment.
• Full conversion of unused leave credits.
• Healthcare coverage from day one.
• 13th-month pay and additional employee recognition rewards.
• Monthly gift vouchers and milestone tokens for birthdays, anniversaries, and holidays.
• Ongoing learning and professional development opportunities.
• Exposure to international projects and collaboration with global teams.
• Inclusive and supportive culture that values innovation, employee engagement, and work-life balance through both virtual and in-person activities.