AI GTM Systems Specialist

Based in Washington, D.C., Quorum is the leading provider of workflow software and information services for government affairs professionals globally. We serve over 2,000 customers—including over 50% of the Fortune 100—across 30+ countries. At Quorum, our "product" isn't just our software; it’s our people. We are looking for a 100% remote AI GTM Systems Specialist who is a hands-on builder, systems thinker, and revenue growth driver. This isn't just an ops role—it’s an opportunity to shape how artificial intelligence powers the entire customer journey across our global Go-to-Market (GTM) strategy. The Impact You’ll Have As an AI GTM Systems Specialist, reporting directly to the Sr. Director of Demand Generation and Marketing Operations, you are the technical engine bridging the gap between cutting-edge AI capabilities and real-world revenue execution. You will design, deploy, and optimize agentic workflows that drive pipeline velocity—from account research and personalized outbound execution to CRM synchronization and deal support. By turning GTM friction into automated, high-performing AI solutions, you will directly influence Quorum’s scalable growth and operational efficiency. Key Responsibilities Agentic Workflow Architecture: Build and maintain intelligent AI agents across the entire customer lifecycle, including campaign ideation, audience discovery, competitive intelligence, and account-based sales support. AI SDR Outbound Motion: Support day-to-day outbound execution—managing prospect list generation, waterfall enrichment (via Clay or equivalent platforms), sequencing, reply management, and seamless meeting hand-offs to Account Executives. AI Infrastructure & Tooling: Design prompt templates, tool definitions, and Retrieval-Augmented Generation (RAG) pipelines over internal content libraries and CRM data using frameworks like Claude Code, the Claude Agent SDK, and MCP connectors. Production Operations & Guardrails: Implement safety protocols, PII protection, and content filtering; track token usage, latency, and costs; and monitor sending infrastructure (SPF/DKIM/DMARC) to guarantee high deliverability and regulatory compliance (CAN-SPAM/GDPR). Measurable Revenue Impact: Run performance experiments (A/B testing on prompts/workflows) and track core metrics—such as pipeline generated, meetings booked/held, time-to-first-touch, and AE time saved—to continuously optimize system outputs. Cross-Functional Collaboration: Partner directly with frontline Sales, Marketing, and CS teams to translate operational pain points into clear AI initiatives, leading pilot programs and creating user enablement documentation. About You The Experienced Builder: You bring 1–3 years of hands-on experience building or operating AI/ML applications and LLM agentic workflows, coupled with 1–5 years in RevOps, Marketing Ops, or Sales Ops within a B2B SaaS environment. Technical & Tooling Savvy: You are proficient with LLM APIs (Anthropic, OpenAI), prompt engineering, basic Python, Clay, webhooks, and modern automation tools (Zapier, Make, n8n, Salesforce, Marketo). You are comfortable working with tools like Claude Code and MCP connectors. Data-Driven & Systems-Minded: You understand email deliverability dynamics, compliance standards, and how to measure ROI through concrete KPIs like conversion rates, deliverability health, and pipeline creation. Collaborative Communicator: You excel at translating complex, technical AI concepts for non-technical stakeholders, gathering user requirements, and turning frontline feedback into actionable system enhancements. Agile Learner: You thrive in a fast-paced environment, master new agentic frameworks quickly, and are excited to grow your technical depth on the job.About the Marketing Team About The Marketing Team We’re responsible for ensuring that clients have an amazing experience with Quorum. We are Growth Drivers: We build data-driven paths to revenue, ensuring our sales partners are equipped with highly engaged, qualified enterprise opportunities. We are Innovators: We experiment constantly with the latest technologies, from predictive intent tools to AI automation, staying ahead of B2B marketing trends. We are Scalable Creators: We bridge the gap between creative storytelling and analytical precision, delivering targeted experiences that matter to our audiences. We are a Community: We thrive on cross-functional alignment and mutual support. We work closely across sales and marketing lines, celebrating wins together, solving challenges creatively, and driving company growth as a unified front. Our Work Environment We are an AI-forward team—AI is built into how we work, think, and grow. We are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C. Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots. Benefits Flexible Paid Time OffPaid Company holidays plus additional company-wide days off for team members to rest and rechargeFour Day Weekends for President’s Day, Memorial Day, and Labor DayFree Subscription to LinkedIn Learning to support professional developmentInvest in Yourself Days - one designated day per quarter dedicated to your professional development!Work from Home Reimbursement for home office support401k matchHealth & Financial Wellbeing supportComprehensive medical, dental, and vision insurance plan optionsVirtual and in-person team events Community groups open to all team membersPaid 12 weeks off for parental leave Compensation On target earnings starting at $120,000, increasing based on experience This is a full-time remote position, Exempt - not eligible for overtime. Our Commitment to Pay Transparency: What Does That Mean For You? We will not ask you what you are currently earning. We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer. We will be transparent about our compensation structure so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them. We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts. EEO/AA/F/M/Vet/Disabled We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV. AI Disclosure: At Quorum, we utilize modern talent acquisition tools, including our Applicant Tracking System, Ashby, to assist our recruiting team. We use AI-assisted features solely to help us search our database, sort information, personalize our email outreach, and support interview note-taking (candidates have the option to opt out). We do not use automated tools or algorithms to screen out, rank, or make final selection or rejection decisions regarding your application. All hiring decisions are made entirely by human recruiters and hiring managers.