AI Deployment Strategist

The Role

You’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion.

• Support the F2 sales process by joining prospect and client calls to address technical product questions
• Own customer due diligence: complete InfoSec questionnaires, and continuously improve our DDQ knowledge base
• Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AIPrompt engineering: create natural language prompts tailored to customer needs to ensure accurate, relevant report output
• Deliver light technical implementations, such as configuring SSO or provisioning custom data retention policies
• Ensure CRM hygiene: maintain clean, structured data to help the customer success and sales teams scale effectively
• Be the voice of the customer to the engineering team—providing real feedback that helps improve the product

About the role

Based in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week.

Compensation

Compensation Range: $125K - $150K