AI Deployment Strategist

About the role

We are seeking an AI Deployment Strategist to support the strategic deployment and adoption of BackOps across our largest enterprise customers. The ideal candidate will act as an embedded strategy partner, diagnosing operational bottlenecks, designing AI-driven workflow redesigns, and helping customers reimagine their operating models.

Responsibilities

• Own the deployment strategy for our largest enterprise customers, from pre-implementation planning through org-wide AI adoption and optimization
• Act as an embedded strategy advisor, diagnosing operational bottlenecks, designing AI-driven workflow redesigns, and helping customers reimagine their operating models
• Build and execute multi-phase deployment roadmaps tailored to organizational readiness, stakeholder priorities, and business impact sequencing
• Design and deliver training programs, enablement curricula, and change management frameworks tailored to different stakeholder groups (ops teams, managers, executives, digital transformation offices)
• Partner with customer engineering, IT, and data teams on integration architecture, data governance, and technical deployment decisions
• Translate customer business requirements and feedback into product strategy recommendations; work directly with engineering and product to shape the roadmap
• Define and track adoption KPIs, business impact metrics, and expansion opportunities; own the strategic case for renewal and expansion alongside the founders
• Identify adjacent use cases and value creation opportunities across the customer's organization

Requirements

5-8 years of experience in AI/ML implementation, digital transformation, technical strategy, or consulting. Strong technical foundation, including understanding APIs, data architectures, integrations, and system constraints. Demonstrated ability to design and execute large-scale change management programs and drive adoption within complex, risk-averse organizations. Exceptional written and verbal communication skills, with the ability to run technical working sessions and present AI deployment strategy to C-level executives. Proven experience building deployment playbooks, training curricula, or organizational enablement at scale. Bias toward strategic ownership, treating customer outcomes and AI adoption success as your own responsibility and taking initiative to remove obstacles. Comfort with ambiguity and ability to move quickly in a fast-moving startup environment.

Qualifications

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Skills

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Benefits

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Pay

Competitive base salary + meaningful equity

Schedule

Full-time