Aging Services Program Assistant

Essential Job Duties

• Prepare, distribute, and track volunteer time sheets to ensure timely and accurate submission.
• Process volunteer payroll and mileage reimbursements in accordance with agency procedures.
• Maintain accurate volunteer records and data within the volunteer database.
• Aid the Director of Aging Services with volunteer team reviews and performance documentation.
• Respond to and help resolve concerns involving volunteers, sites, and clients in a professional and timely manner.
• Support the coordination and facilitation of in-service trainings and volunteer meetings.
• Maintain required records and documentation in compliance with agency policies and funding requirements.
• Attend program meetings, conferences, and trainings to support ongoing professional development and program effectiveness.
• Establish and maintain cooperative relationships with community organizations and partner agencies.

Additional Job Duties

• Provide support for special projects, events, and other initiatives that advance program goals.
• Other related job duties as assigned.

Knowledge, Skill And Abilities

• Experience preparing, tracking, and managing volunteer timesheets, payroll, and mileage.
• Proficiency in maintaining and managing accurate volunteer databases and records.
• Excellent organizational, planning, and problem-solving skills.
• Demonstrated ability to assist with training sessions, in-service events, and volunteer development activities.
• Ability to build and maintain cooperative relationships with community organizations, volunteers, and clients, including the elderly.
• Proficiency in Microsoft Office applications, including Windows, Word, Publisher, Excel, and Access.
• Demonstrated ability to work effectively both independently and as a member of a team, while maintaining professionalism and confidentiality.
• Flexibility to adapt to changing priorities and support special events, meetings, and conferences as needed.

Physical Elements

• Must be able to physically perform stooping, kneeling, walking, lifting, grasping, pulling, standing, talking, hearing.
• Must be able to perform light work exerting up to 35 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Qualifications

• A high school diploma with at least 2 years of office experience performing administrative and clerical tasks, or an AAS degree with 1 year of office experience preferred.
• Bilingual proficiency required.