Agility Lead Senior Associate - Digital Portfolio Management

About the role

Facilitate the adoption of agile methodologies across multiple teams, and guide the evolution toward AI-enabled, agentic ways of working (e.g., AI-assisted discovery, delivery, testing, and documentation) while reinforcing consistent agile best practices.

Coach teams on leveraging Agile and tooling (e.g., Jira) to drive predictable delivery, and on incorporating AI copilots/assistants to improve backlog clarity, story readiness, acceptance criteria quality, and delivery flow—while maintaining human accountability.

Create a collaborative team environment that enables open dialogue and productive conflict resolution, including navigating change introduced by AI-driven workflow shifts and ensuring psychological safety during adoption.

Enable agile project delivery by facilitating quarterly planning and prioritization, incorporating data/AI-informed capacity and dependency insights to support effective resource management and outcome-based planning.

Analyze and identify key barriers across the product development lifecycle, including impediments to scaling AI-enabled delivery (e.g., inconsistent practices, quality risks, governance gaps), and apply critical thinking to drive sustainable improvements.

Manage agile ceremonies (daily scrums, sprint planning, reviews, retrospectives), and introduce AI-augmented practices (e.g., faster synthesis of action items, experiment tracking, decision logs, and continuous improvement metrics).

Responsibilities

• Facilitate adoption of agile methodologies and AI-enabled ways of working.
• Coach teams on Agile, Jira, and AI copilots to improve backlog clarity, story readiness, and delivery flow.
• Foster a collaborative environment with open dialogue and psychological safety during AI-driven workflow shifts.
• Enable agile project delivery through quarterly planning, prioritization, and data/AI-informed insights.
• Identify and address barriers in the product development lifecycle, including scaling AI-enabled delivery.
• Manage agile ceremonies and introduce AI-augmented practices for continuous improvement.

Requirements

• 4+ years of experience or equivalent expertise in guiding teams to adopt agile methodologies and practices, including AI-augmented delivery patterns.
• Comprehensive understanding of product development lifecycle stages, methodologies, and best practices, with adaptability for AI-enabled delivery.
• Proficiency in facilitating group discussions, decision-making, and collaborative activities in cross-functional, AI-influenced workflows.
• Proficiency in agile delivery and approaches, with a focus on coaching teams toward continuous improvement using data-driven metrics.

Preferred Qualifications

• Kanban and modernization experience, including improving flow efficiency and reducing cycle time.
• Jira Align experience.
• Experience enabling or coaching teams on AI-assisted/agentic delivery practices (e.g., AI-supported refinement, test strategy acceleration, automated routine work, improved knowledge management) while maintaining quality, risk, and governance standards.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

About The Team

Our Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions—all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share, and control their financial data to make smart decisions with their money. Teams enable innovation while adhering to the firm's data-sharing principles of security, customer control, convenience, and privacy.