Agile Transformation Lead

Full-time employee role based in Madison, WI with hybrid working expectations.

About the role

The purpose of this role is to be a trusted advisor in planning and implementing the strategic transformation agenda through thought leadership and external perspectives to solve business problems. It also involves leveraging and scaling out the local transformation governance framework to support the broader transformation agenda.

Responsibilities

• Strategic Alignment & Architecture Integration: Work seamlessly with Strategy and Architecture teams to ensure new pipeline initiatives align with departmental and organizational strategic direction. Translate strategic objectives into coherent, prioritized roadmaps balancing regulatory, risk, and value-driven change across EDSR.
• Roadmap & Portfolio Ownership:
  • Own and maintain EDSR roadmaps, ensuring alignment with approved strategies, interdependencies, funding horizons, and the broader enterprise change portfolio.
  • Ensure roadmaps remain current and actionable as priorities, capacity, and risk profiles evolve.
• Business Case & Readiness Assurance:
  • Drive the creation and refinement of business cases by ensuring clear definition of the problem statement, scope, risks, dependencies, and intended outcomes.
  • Assess business readiness, operational impact, and change/adoption considerations at a proportionate level.
  • Provide assurance that business cases are decision-ready and support sound, evidence-based investment decisions.
  • Partner with business and change management leaders to ensure initiatives are supported by appropriate adoption, communication, and readiness plans for sustainable change and value realization.
• Portfolio Prioritization:
  • Own backlog governance and prioritization, providing end-to-end assurance of the EDSR change portfolio with the PMO from intake through delivery and closure.
  • Establish and operate a portfolio planning cycle to evaluate new demand post-intake and confirm initiatives based on strategic alignment and value.
• Agile & Incremental Delivery Enablement:
  • Promote and enable effective use of agile and iterative delivery approaches across initiatives.
  • Ensure initiatives are appropriately scoped to deliver incremental value, minimum viable outcomes, and early benefits realization.
  • Support the definition, implementation, and oversight of the benefits realization framework to track intended and realized value across the EDSR change portfolio.
• Executive Stakeholder Management & Decision Support:
  • Establish early executive-level accountability for initiatives, including clear ownership, sponsorship, and decision rights.
  • Act as a trusted advisor to senior stakeholders by:
    • Facilitating trade-off discussions and scenario analysis.
    • Providing portfolio-level insights, options, and strategic recommendations.
• Enterprise Governance & Forums:
  • Coordinate the submission of business cases, roadmaps, and supporting materials to the Enterprise Technology Office and other relevant governance forums.
  • Ensure governance discussions are outcome-focused, decision-led, and aligned to strategic priorities.

Requirements

• Experience working collaboratively with business and change professionals to identify solutions to business problems.
• Experience managing relationships with internal business customers at a senior executive level.
• Strategic planning experience (knowledge of approaches, techniques, tools, and outputs).
• Experience managing multi-discipline projects.
• Broad financial services experience with understanding of insurance processes and technology.

Skills

• Business Transformation
• Client Counseling
• Commercial Acumen
• Communication
• Critical Thinking
• Financial Products
• Intentional Collaboration
• Managing Performance
• Performance Management (PM)
• Project Delivery
• Risk Management
• Sound Judgment
• Stakeholder Management
• Succession Planning
• Waterfall Model

Pay

The starting salary for this role is between $130,500.00 and $195,500.00. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including education and experience. Beyond the base salary, regular full-time and part-time employees are eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

Benefits

• Hybrid working – a mix of working from home and in the office.
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis.
• Competitive 401(k) program with company match up to 8%.
• Well-being program including holistic well-being coaching, gym membership, confidential counseling, financial and legal advice.
• Tuition reimbursement for professional certifications and continuing education.
• Employee Network and Community – QBE actively supports six Employee Networks and many ways to give back to your community.