Agile Product Owner - Digital Content Capabilities

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary will be determined by factors including scope, complexity, location, skills, education, training, credentials, and experience. Employees are also eligible for performance-based cash incentive awards.

Salary Range: $99,100.00 - $163,400.00

About the Role

Travelers is seeking an Agile Product Owner to lead a team in delivering capabilities and solutions in an agile way. This role will act as the voice of the end-user to guide the day-to-day work of a smaller-scale team, focusing on achieving defined outcomes. The position supports the strategic Digital Content Transformation effort, including the modernization of the content management system and the implementation of a new Enterprise Content Management product.

Responsibilities

• Define, prioritize, and ensure a ready backlog of work for a smaller-scale product team; accept final product output, focusing on achievement of defined outcomes.
• Effectively manage a backlog of deliverables and capabilities, including 'test and learn' experimentation to refine future deliverables, measure performance, and adjust the roadmap as needed.
• Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision.
• Articulate team goals and strategy to key stakeholders, Circle Leads, and team members.
• Act as the voice of the end-user; respond to customer feedback to ensure needs and requirements are clearly defined and that the team’s work product meets acceptance criteria.
• Own the team backlog, including prioritization and refinement; make trade-off decisions to maximize value.
• Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
• Inform and participate in business readiness; understand the impact of change, implement approaches to manage adoption, and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments.
• Look for opportunities for continuous team and process improvement.
• Partner with Circle Leads and peers to communicate resources required to achieve defined business outcomes.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive, and diverse team environment, promoting positive team culture, collaboration, and self-organization.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree.
• Two years of experience in Agile product management.
• Skilled at aligning competing product requirements across lines of business, leadership, and stakeholders to drive consensus.
• Hands-on familiarity with Enterprise Content Management and document platforms, including an understanding of document lifecycle, capabilities, and end-user usage patterns.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
• Product Mindset: Focus on defining a product value proposition aligned with circle/value stream objectives as the north star for the team.
• Influence: Ability to influence behaviors of leaders without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal team members.
• Communication: Ability to communicate thoughts, concepts, and practices effectively at all levels, adjusting for the target audience.
• Collaboration: Expertise working in cross-functional, multi-team environments.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning, and encourage team development.
• Two years of work experience in a related field.

Benefits

• Health Insurance: Employees and their eligible family members (including spouses, domestic partners, and children) are eligible for coverage from the first day of employment.
• Retirement:
  • Travelers matches 401(k) contributions dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum.
  • If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
  • Eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: Includes tools, discounts, and resources to support wellness goals and caregiving needs. Mental health program provides access to free professional counseling services, health coaching, and other resources.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards program enables employees to give back to charities of their choice.