Agile Practitioner, Digital Products

About the role

The Agile Practitioner, Digital Products role at Black & Veatch is responsible for operationalizing the Digital Product Operating Model (DPOM) by establishing fit-for-purpose ways of working, coaching product and engineering teams, and measuring outcomes that improve value delivery, predictability, and resilience at scale.

Responsibilities

• Translate DPOM principles into actionable delivery frameworks (Scrum, Kanban, multi-track discovery/delivery, scaling patterns) tailored to product context;
• Define lightweight, auditable controls that improve outcomes without adding friction;
• Establish and maintain the operating “playbook” (rituals, roles, artifacts, checklists, and decision cadences) that teams use during discovery, build, validate/pilot, launch, and scale;
• Partner with PMO/Governance to align product planning and sequencing with investment guardrails, stage gates/exit criteria, and portfolio rhythms;
• Design and deliver role-based training for Product Managers/Owners, Scrum Masters, Tech Leads, Designers, QE, SRE and stakeholders;
• Provide hands-on team coaching (stand-ups, backlog refinement, sprint/PI planning, reviews/demos, retros, flow-of-work management) and one-on-one mentoring to uplift skill and mindset;
• Launch and facilitate a Community of Practice to institutionalize learning, share templates, and evolve standards;
• Lead Agile readiness and “go-live” checklists across discovery, prototyping/planning, design/development, validation/pilot, and launch/scale;
• Integrate AI-enabled accelerators where practical (e.g., backlog generation, code assistance, test creation, documentation, analytics) as a core capability—consistent with DPOM’s guidance that AI is a strategic accelerator across the model;
• Partner with Architecture/Platform and DevOps to align team workflows with CI/CD, environments, observability, and SLO management;
• Define and operationalize product and delivery metrics: value (OKRs, product KPIs), flow (lead time, cycle time, throughput, WIP/flow efficiency), predictability (commitment reliability), and quality/reliability (defect escape rate, CFR/MTTR, SLO attainment, change fail rate).

Requirements

• 10+ years in Agile delivery roles (Scrum Master/Agile Coach/Process Lead) supporting software product teams; proven success implementing Agile at team-of-teams or portfolio scale;
• Bachelor’s in Computer Science/Engineering or equivalent experience;
• Deep fluency in Scrum, Kanban, Lean product discovery, and flow metrics; able to tailor practices to context (no “one size fits all”);
• Demonstrated experience leading adoption programs: curriculum design, workshops, team coaching, and leader enablement;
• Certifications: CSM/PSM, A-CSM/PSM II or higher; Kanban (KMP), SAFe/SPC or equivalent; ICP-ACC/ATF or comparable coaching credentials.

Qualifications

• Exceptional ability to engage and influence senior business stakeholders, translating complex technical concepts into clear business language;
• Skilled in building consensus across diverse teams and driving alignment on strategic priorities;
• Strong data orientation—defining OKRs and delivery metrics and using them to drive decisions and improvement;
• Excellent facilitation, storytelling, and change leadership skills with senior stakeholders across product, engineering, and business located across the globe;
• Background working with cloud-native architectures, APIs, data/ML pipelines, and platform practices to effectively partner with engineering leadership;
• Exposure to AI-assisted software delivery and knowledge management, consistent with DPOM’s AI-as-an-accelerator stance;
• Experience aligning product portfolio governance with stage gates/exit criteria and investment models.

Skills

• Fluency in Scrum, Kanban, Lean product discovery, and flow metrics;
• Ability to tailor practices to context;
• Data orientation and proficiency in defining OKRs and delivery metrics;
• Facilitation, storytelling, and change leadership skills;
• Experience with cloud-native architectures, APIs, data/ML pipelines, and platform practices;
• Exposure to AI-assisted software delivery and knowledge management;
• Experience aligning product portfolio governance with stage gates/exit criteria and investment models.

Benefits

• Comprehensive benefits portfolio including medical, dental, vision, disability, and a robust wellness program;
• Flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time;
• A variety of additional benefits such as a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, and a voluntary legal plan;
• Performance-based bonus program;
• Access to the B&V Credit Union.

Pay

Competitive compensation, 401k match.

Schedule

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments. 10-20% travel expected.