Agile Coach

About the role

We’re dedicated to making a difference and are proud to be an insurance company that goes beyond coverages and policies. Join our team as we help shape the future.

Responsibilities

• Align strategy to execution by translating enterprise priorities into actionable portfolio and team ways of working
• Enable end-to-end delivery by standardizing ways of working, PDLC practices, and execution consistency across teams and value streams
• Advance AI Operating Model adoption by coaching leaders and teams on AI-enabled roles, practices, and delivery models; drive responsible AI usage patterns (guardrails, quality, and reuse)
• Strengthen governance and metrics by delivering portfolio insights, dashboards, and data-driven decision support for leaders; use AI-assisted analysis to identify trends, risks, and improvement opportunities
• Scale coaching impact with AI and enterprise tooling by leveraging AI copilots/accelerators for facilitation prep, content creation, workflow automation, and insight synthesis; establish reusable prompt patterns and coaching assets
• Build enterprise capability by providing training, onboarding, and continuous skill refresh across roles (leaders, product, engineering, and delivery)
• Enable AI literacy and adoption through training, clinics, and office hours (prompting basics, role-based use cases, and safe ways to apply AI within delivery workflows)
• Launch new and guide existing teams through transformation by coaching leaders and teams on Agile principles, flow, and outcome-based planning
• Identify, escalate, and help remove systemic impediments and dependencies that limit flow, predictability, and value delivery

Qualifications

• Exceptional communication, influencing, leadership, and problem-solving skills, including the ability to explain complex delivery and AI concepts in practical terms
• Demonstrated fluency using AI copilots/accelerators to augment work (e.g., summarization, synthesis, drafting, analysis) and ability to coach others on effective prompt patterns and reusable workflows
• Working knowledge of responsible AI practices (data protection, confidentiality, model limitations, bias awareness) and ability to apply enterprise guardrails while enabling adoption
• Experience coaching through transformation, including operating model change, role clarity, and measurable improvements to flow, predictability, and outcomes
• Strong coaching, facilitating, mentoring and teaching skills
• Solid understanding of organizational change management
• 5+ years of agile team & program level experience
• Agile or SAFe Practitioner certification
• Jira, Azure DevOps, Rally or similar Agile management tooling experience with preference for using AI-native tooling including Jira Rovo, Atlassian Intelligence or similar solutions
• Gen AI platform proficiency (e.g., GitHub Copilot, Azure AI studio)
• Knowledge of Agile Engineering practices including AI Operating Model, Enterprise Architecture, DevOps (CI-CD, Test Driven Development, BDD, etc.) is a plus
• Product management and technology delivery experience valued

Skills

• Exceptional communication, influencing, leadership, and problem-solving skills
• Fluency using AI copilots/accelerators
• Responsible AI practices
• Coaching through transformation
• Organizational change management
• Agile team & program level experience
• Agile or SAFe Practitioner certification
• Jira, Azure DevOps, Rally or similar Agile management tooling
• Gen AI platform proficiency
• Agile Engineering practices
• Product management and technology delivery experience

Benefits

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.

Pay

The annualized base pay range for this role is: $120,000 - $180,000

Schedule

This role has a Hybrid work schedule, with the expectation of working in an office (Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).