Aggregate Claims Assistant
About the role
Under supervision, provides clerical assistance to Claims Examiners and Support staff. Processes life/disability claims by entering into system, tracks turn-around times, ensures forms are provided to auditors, inputs claim department information, distributes mail, scans documents, retrieves and returns claimant files, creates new claim folders, runs reports, prepares and ships files to off-site storage, and pulls off-site storage files as needed.
Responsibilities
- Processes life/disability claims by entering into system
- Tracks turn-around time to/from third-party administrators (TPAs) and/or carriers
- Ensures forms needed are provided to auditors for processing claims
- Enters received mail (initials and supplements) into document management system under the proper claimant
- Inputs all claims department information into system such as received mail and logs all mail received for production tracking purposes daily
- Distributes the mail to the proper Auditor
- Scans all letters and documents received to the proper claimant
- Retrieves and returns claimant files on a daily basis as needed by the Auditors
- Create new claim folders when a new claim is entered into the system
- Pull checks requested by auditors from all checks received
- Run outstanding reports for supervisors for production purposes twice a day
- Prepare files and ship the files to off-site storage. These are files that are finalized and are not needed on a regular basis
- Pull off-site storage files as requested by Auditors
Requirements
High School or GED
Qualifications
None specified
Skills
None specified
Benefits
Competitive salary and comprehensive benefit package
Strong learning culture with ongoing development opportunities
Opportunities for growth and career advancement
Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
Basic life and disability insurance
401(k) plan with 6% company match
20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
Paid parental leave
Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
Student loan matching program
Employee discount program
An opportunity to do meaningful work and love what you do
Pay
The pay range for this position is $32,100-$70,800, which includes geographic adjustments, where applicable.
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