Jobs · Education

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Max Accelerate Technology Group · United States · 3 mo ago
RemoteRemoteEducationContract

Key Responsibilities

  • Deliver monthly hands-on workshops for Salesforce developers and architects
  • Train teams on Agentforce architecture, capabilities, and best practices
  • Support the design and build of real-world AI use cases, including:
    • AI SDR (Sales Development Representative) agents
    • Customer Service / Support agents
    • Onboarding and operations agents
  • Guide teams on prompt design, orchestration, and agent workflows
  • Provide advisory on scaling AI solutions across enterprise environments
  • Review and improve existing implementations and use cases
  • Help define internal frameworks, accelerators, and best practices

Required Experience

  • Proven experience working with Agentforce (Salesforce AI Agents)
  • Demonstrated experience building multiple AI agents end-to-end
  • Strong background as a Salesforce Consultant / Architect
  • Hands-on delivery of AI use cases such as:
    • Sales automation / SDR agents
    • Customer service automation
    • Workflow automation using AI
  • Deep understanding of:
    • Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)
    • AI-driven workflows and automation
    • Prompt engineering and agent orchestration

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