AGENT - ROOM GS

About Our Property

The Phelps boasts 134 guest rooms and 5,039 sq ft of event space. It is located in the historic Phelps Building in the heart of the city, and is known for its unique amenities, including a rooftop restaurant and terrace.

Responsibilities

• Help guests discover their "Wanderlust" experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interact with all guests
• Welcome guests to the hotel upon arrival
• Open doors for guests and escort them to their room
• Explain hotel amenities and local fun facts
• Work with other attendants to ensure a personalized experience for each guest
• Keep the entrance area clean and organized
• Work in a team environment
• Work various shifts including weekends and holidays

Requirements

• At least one year in a customer service role with high guest interaction
• A Valid drivers license with no major infractions for 6 months
• Hospitality industry experience is a plus
• Ability to solve problems when they arise
• Ability to work in a team environment is a must
• Pleasant and helpful personality
• Strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Available to work various shifts including weekends and holidays

Qualifications

• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel

Skills

• Customer service skills
• Communication skills
• Teamwork skills
• Problem-solving skills

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

Pay

$15.00 per hour

Schedule

This is a second shift position.