Agent Operations Contractor (Part-Time)

About the role

Join a flexible research operations team supporting a confidential, fast-moving AI initiative that relies on dependable human support for important administrative workflows. This remote role is ideal for someone who enjoys repetitive, detail-focused work, thrives in a collaborative environment, and is comfortable managing sensitive account and credential setup tasks with care.

Responsibilities

• Support research operations by completing administrative tasks that help keep the project moving efficiently
• Create and manage accounts as needed for project workflows
• Handle repetitive, routine tasks with accuracy and consistency
• Work closely with AI-powered systems and provide human-in-the-loop support where needed
• Manage sensitive credentials and account information with discretion and professionalism
• Adapt to changing weekly needs and adjust workload based on project demand
• Maintain a reliable, flexible schedule to support a range of hours as required

Skills

• Experience in an IT help desk, technical support, or similar administrative support environment
• Strong attention to detail and the ability to follow procedures carefully
• Comfort working with repetitive tasks and maintaining quality over time
• Ability to handle confidential information responsibly
• Good communication skills and a collaborative mindset
• Flexibility to work remotely in Pacific Time hours

Preferred Skills

• Prior experience supporting account setup or access-related tasks
• Familiarity with research operations or workflow support in a technical environment
• Ability to stay organized while managing changing priorities
• Comfort working independently with minimal supervision
• Experience supporting tools, systems, or processes used by technical teams