Agent Development Director

About the role

The Agent Development Director at CRST The Transportation Solution is responsible for driving top-line revenue growth through strategic agent partnerships and customer acquisition. This role requires a deep understanding of both the network growth and customer acquisition aspects of the business.

Responsibilities

• Recruit, onboard, and develop high-performing agents and fleet owners with full accountability for revenue production across the network
• Build and manage a disciplined agent pipeline informed by regional market analysis and growth opportunities
• Own the complete customer sales cycle—prospecting, negotiation, and contract execution—to secure new business
• Ensure consistent loading opportunities that attract and retain quality capacity across your regional network
• Analyze market conditions, pricing trends, and competitor activity to inform both agent recruiting and customer targeting strategies
• Maintain real-time CRM accuracy with daily updates to pipeline visibility, forecasting, and performance tracking for both agent and customer revenue streams
• Partner cross-functionally with operations, pricing, and sales leadership to ensure service commitments are operationally executable
• Develop strategic relationships with agents and customers that create durable, long-term partnerships
• Align customer freight opportunities with capacity strategy to drive network growth
• Travel as needed to build relationships, close deals, and support network development

Requirements

This role requires someone who can think like a business builder, not just a salesperson. It is ideal for individuals with a proven track record of driving top-line revenue through relationship-based selling and network development.

Qualifications

• A high school diploma or equivalent
• Demonstrated experience in transportation, logistics, brokerage, or agent-based sales environments
• Proven track record of driving top-line revenue through relationship-based selling and network development
• Experience managing the full sales cycle from initial outreach through contract negotiation and closing
• Exposure to independent agents, fleet owners, or carrier networks with an understanding of what motivates and retains quality capacity
• Proficiency with CRM platforms, reporting tools, and Microsoft Office Suite

Skills

• Strategic selling capability with a track record of aligning customer opportunities to capacity strategy and long-term network objectives

Benefits

CRST The Transportation Solution offers comprehensive medical, dental, and vision coverage; a 401(k) with company match; paid time off; life and disability insurance; an employee assistance program; professional development opportunities; and additional benefits that support your overall wellbeing.

Pay

This pay scale represents a good faith estimate of the salary wage range the company reasonably expects to pay upon hire for this position: $90,000-$140,000 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location.

Schedule

The role is remote, but candidates must be based in the Houston, TX area. Travel is variable, based on market coverage and partnership development needs.