Agency Underwriter
People's Trust Insurance Company · Deerfield Beach, FL · 2 mo ago
FinanceFull-time
Essential Duties and Responsibilities
- Effectively communicate with agents regarding a variety of underwriting questions pertaining to new business submissions, reinstatements, inspections, policyholder communications, billing information, cancellations, endorsement requests, and required documents.
- Work in a team environment and share in responsibility for incoming calls.
- Manage changing priorities effectively and ensure timely processing in a fast-paced environment.
- Proactively resolve issues with strong skills in problem-solving and resourcefulness.
- Understand new and renewal business guidelines for proper risk selection and policy eligibility.
- Absorb information from a variety of sources and make sound underwriting decisions to reduce unnecessary exposure.
- Review required policy documentation for accuracy and acceptability.
- Handle special projects and perform other duties as assigned.
Qualifications and Skills
- A minimum of a high school graduate or GED is required; a Bachelor's or Associate's Degree is preferred.
- Two years minimum experience in Property & Casualty insurance or relevant experience, or equivalent combination of education and experience.
- Must possess a 4-40 Customer Service Representative, 2-20 General Lines, or 20-44 Resident Personal Lines License.
- Professional certifications and designations are beneficial.
- Proficiency with Microsoft Office programs and online search skills required.
- Desire to contribute to a positive work environment.
- Strong communication skills both verbally and in writing.
- Ability to interact on a professional level with agents and policyholders.
- Exhibits critical thinking and analytical skills with high attention to detail.
- Resourceful and skilled in working independently to carry out assignments to completion.
- Able to develop judgement and assess risk.
- Able to work extended/additional hours during storm season, if necessary.
- Maintains the integrity of the company and provides exceptional, best-in-class customer service.