Agency Sales Manager

About the role

Farmers Mutual Hail (FMH) protects the livelihoods and legacies of America’s farmers through comprehensive farm insurance solutions. As America’s Crop Insurance Company™, FMH is headquartered in the U.S. and has been owned by the farmers we insure for over 125 years. Pledge Insurance Advisors (PIA), an FMH company, seeks an individual to lead and manage the agency’s retail sales and operations functions, strengthening client relationships, improving retention, developing Client Success Advisors, expanding referral sources, and driving agency growth.

Responsibilities

• Provide comprehensive management for insurance agency operations and sales, including managerial oversight of producers and Client Success Advisors.
• Partner closely with senior leadership on agency priorities, client strategy, team development, growth initiatives, and leadership execution.
• Serve as a senior advisor and relationship leader for key accounts, complex client relationships, strategic opportunities, and high-value clients.
• Build and maintain trusted client relationships through proactive communication, responsiveness, insurance knowledge, consultative guidance, and follow-through.
• Lead strategies to improve client retention, account rounding, cross-selling, and organic growth within the existing book of business.
• Coach producers and Client Success Advisors to identify opportunities to deepen client relationships and expand account penetration.
• Create renewal strategies for key accounts, including pre-renewal planning, remarketing decisions, carrier negotiations, proposal development, and client communication.
• Identify coverage gaps, service opportunities, referral opportunities, and new business potential within existing client relationships.
• Drive conversion of new business opportunities by supporting prospect meetings, proposal strategy, follow-up discipline, and client onboarding.
• Analyze carrier appetite, underwriting guidelines, pricing trends, coverage forms, endorsements, exclusions, and available market options.
• Develop carrier submission strategies for new business, renewals, remarketing, and complex account placements.

Requirements

• At least eight years of progressively responsible insurance agency, account management, client advisory, sales, underwriting, or related insurance experience.
• Bachelor’s degree in Risk Management, Business, Finance, Insurance, or related field (Associate’s degree required).
• Property and Casualty Insurance License required; Crop Insurance license may become required based on assigned book of business.
• Life and Health or Excess and Surplus Licenses strongly preferred.

Skills

• Experience with agency management systems, specifically Applied Epic, is highly desired.
• Proficient with Microsoft Office programs, especially Outlook, Excel, and Word.
• Demonstrated ability to advise clients, evaluate coverage needs, prepare proposals, negotiate with carriers, and support new business and renewal strategy.

This position is not eligible for work authorization sponsorship by Farmers Mutual Hail Insurance Company of Iowa.