Jobs · Minnesota

Agency Operations Specialist

Minnesota IT Services · St Paul, MN · 1 mo ago
HybridFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented. Remove boilerplate like EEO etc. The posting includes: - Intro paragraph: "Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications to serve 15 diverse public safety divisions located across Minnesota." - Job Summary: "As an Agency Operations Specialist, you lead the coordination of customer service and financial support between MNIT Enterprise, MNIT DPS, and DPS divisions. It serves as the department expert for IT purchasing, overseeing commodity acquisition processes and assisting with contracts as needed. Responsibilities include reviewing quotes, invoices, and supporting documents, resolving financial discrepancies with customers, vendors, and staff, and supporting budget planning, fiscal management, and strategic financial analysis. The role uses business intelligence tools to produce executive-level insights. This individual will participate as a part of the MNIT@DPS Leadership Team and works closely with the CBTO and will manage special projects as assigned. This position also assists the CBTO with daily administrative tasks and/or assigned projects and is a resource to coordinate office wide needs." - Work location: "This position requires an employee to work onsite at 445 Minnesota St, St Paul, Minnesota at least 50% (or more) of the time, with limited telework available. Telework eligibility depends on residence:Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles." - Qualifications: "Position requires a minimum of four (4) years of related experience in financial operations. Experience must include:Experience with budget analysis.Knowledge of General Accepted Accounting Principles (GAAP).Experience with financial systems.Experience with IT Commodity ProcurementNegotiation skills.Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences." - Additional Requirements: background checks etc. - Also note: "Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application." We need to decide sections: About the role (intro + job summary?), Responsibilities (list of duties), Requirements (maybe qualifications?), Qualifications (maybe same as requirements?), Skills (maybe negotiation, communication, etc.), Benefits (none given), Pay (none), Schedule (telework details). Since we must only include sections with real specific content. We have no explicit Benefits or Pay info, so we should omit those sections. Schedule we have telework details, so we can include Schedule section. About the role we have intro and job summary; we can put that as About the role. Responsibilities we have list of duties: reviewing quotes, invoices, supporting documents, resolving discrepancies, supporting budget planning, fiscal management, strategic financial analysis, using BI tools, participating in leadership team, managing special projects, assisting CBTO with admin tasks, coordinating office wide needs. We can put those as
  • . Requirements: maybe the qualifications list? But we also have Qualifications section maybe overlapping. The posting has "Qualifications:" then list. Also "Additional Requirements" about background checks. Could treat "Requirements" as the qualifications list (experience, GAAP, etc.) and "Additional Requirements" maybe as part of Requirements or separate? But we only have headings list; we could put Requirements for the experience/knowledge list, and maybe Skills for negotiation, communication, customer-focused approach. However the qualifications list includes negotiation skills, communication ability, customer-focused approach. Those could be skills. So we can separate: Requirements: minimum 4 years experience, budget analysis, GAAP, financial systems, IT Commodity Procurement. Skills: negotiation skills, clear communication, customer-focused approach (active listening, empathy, solution-oriented problem-solving). Additional Requirements (background checks) maybe could be part of Requirements or a separate section like "Requirements" but we don't have a heading for background checks; we could include them under Requirements as additional bullet points. But we must not invent headings not in list. We could put them under Requirements as well. Or we could create a separate section "Requirements" and include all qualification and additional requirements. But we also have "Qualifications" heading allowed; we could use that for the experience/knowledge list, and "Skills" for negotiation/communication. However we must not create filler sections. We have content for both. Thus possible sections: - About the role (intro + job summary) - Responsibilities (list of duties) - Qualifications (experience, budget analysis, GAAP, financial systems, IT Commodity Procurement) - Skills (negotiation, communication, customer-focused approach) - Schedule (telework/onsite details) We should not include Benefits, Pay. We must preserve all substantive info: also mention location (445 Minnesota St, St Paul, Minnesota) maybe could be part of About the role or Schedule? It's location, not schedule. Could be part of About the role. We'll include location in About the role paragraph. Also mention that the position serves DPS, team manages applications for 15 divisions. That's part of About. We must not include boilerplate like EEO etc. The additional requirements about background checks, E-Verify, work visa, etc. Are those substantive? Yes they are requirements for employment. Should we include them? They are not under any of the allowed headings except maybe Requirements or Qualifications. Since we have Qualifications and Skills, we could put background check etc. under Qualifications as additional bullet points. Or we could create a separate section "Requirements" for those. But we already used Qualifications for experience/knowledge. We could rename Qualifications to Requirements and put experience etc there, and then Skills for negotiation/communication. However the posting uses "Qualifications:" heading. We can follow that. So we will have Qualifications section for the experience/knowledge list. Then we need a place for background checks etc. Could be under "Requirements" heading (which we haven't used yet). Let's use Requirements for the background check, E-Verify, work authorization etc. That seems appropriate. Thus sections: - About the role (intro + job summary) - Responsibilities (duties list) - Requirements (background checks, E-Verify, work authorization) - Qualifications (experience, budget analysis, GAAP, financial systems, IT Commodity Procurement) - Skills (negotiation, communication, customer-focused approach) - Schedule (telework/onsite details) Check that we don't repeat content. Ensure we include all substantive info: Intro paragraph: "Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications to serve 15 diverse public safety divisions located across Minnesota." Job Summary: "As an Agency Operations Specialist, you lead the coordination of customer service and financial support between MNIT Enterprise, MNIT DPS, and DPS divisions. It serves as the department expert for IT purchasing, overseeing commodity acquisition processes and assisting with contracts as needed. Responsibilities include reviewing quotes, invoices, and supporting documents, resolving financial discrepancies with customers, vendors, and staff, and supporting budget planning, fiscal management, and strategic financial analysis. The role uses business intelligence tools to produce executive-level insights. This individual will participate as a part of the MNIT@DPS Leadership Team and works closely with the CBTO and will manage special projects as assigned. This position also assists the CBTO with daily administrative tasks and/or assigned projects and is a resource to coordinate office wide needs." We can combine these into About the role paragraph(s). Might split into two

    but okay. Responsibilities: we already listed many duties in job summary; but we need to list them as bullet list. However the job summary already includes responsibilities. To avoid duplication, we could extract the duty list from the job summary and put them under Responsibilities. The About the role can then be just the intro and maybe high-level description without repeating the duty list. Let's do that. Thus About the role: intro paragraph + maybe a sentence about role purpose: "As an Agency Operations Specialist, you lead the coordination of customer service and financial support between MNIT Enterprise, MNIT DPS, and DPS divisions. It serves as the department expert for IT purchasing, overseeing commodity acquisition processes and assisting with contracts as needed." That is from job summary but not a duty list. We'll keep that. Responsibilities bullet list: reviewing quotes, invoices, supporting documents; resolving financial discrepancies with customers, vendors, and staff; supporting budget planning, fiscal management, and strategic financial analysis; using business intelligence tools to produce executive-level insights; participating as part of the MNIT@DPS Leadership Team and working closely with the CBTO; managing special projects as assigned; assisting the CBTO with daily administrative tasks and/or assigned projects; coordinating office wide needs. Qualifications: minimum 4 years related experience in financial operations; experience with budget analysis; knowledge of GAAP; experience with financial systems; experience with IT Commodity Procurement. Skills: negotiation skills; demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding; customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences. Requirements: background checks list: SEMA4 Records Check (applies to current and past state employees only); Criminal History Check; Reference Check; Social Security and Address Verification; Education Verification; CJIS Background Check; Other legally required checks; Minnesota IT Services does not participate in the federal E-Verify program; unable to sponsor applicants for work visas, including F-1 STEM OPT extensions; cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify; all applicants must be legally authorized to work in the United States at time of application. Schedule: onsite requirement at 445 Minnesota St, St Paul, Minnesota at least 50% of the time, limited telework; telework eligibility details as given. We must ensure we don't include filler like "commensurate with experience". Not present. Now produce HTML fragment: use

    for each section heading, then content:

    for prose,

    • for lists. We must not include or . Just output the fragment. Let's craft. About the role: two paragraphs maybe: first intro, second role purpose. We'll do:

      About the role

      Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications

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