Ag Service Technician

Responsibilities

• Performs diagnostics, repairs, and inspections on John Deere equipment and technology in a timely and accurate manner
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicle and/or shop workstation, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments in alignment with Reynolds and OSHA safety protocols and procedures
• Completes all reports and forms required in conjunction with work assignments
• Accountable for billable time and assigned work orders; responsible for complete and thorough documentation of diagnostics, quotes/inspections, and repairs performed on work orders
• Mentors service student technicians or trainees
• Promote and maintain positive attitude by positively affecting customers and employees

Requirements

• 1+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Basic knowledge of data entry/keyboarding skills
• Product knowledge of heavy and diesel equipment; off road; construction; equipment technology; etc.
• Experience with mechanical, electrical, technology, and hydraulic systems used in off road, construction, lawn, and heavy equipment
• Adequate toolset to perform job responsibilities
• Ability to use standard desktop load applications such as Microsoft Office, email, and internet functions
• Ability to lift at least 75 lbs. repeatedly
• Unwavering commitment to confidentiality
• Experience working in a fast-paced environment and working cooperatively in a team environment
• Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures on machines of the technician’s specialty
• Ability to use JD Service Center and other computer software based diagnostic repair tools preferred
• Ability to operate vehicles, tools, and equipment used for diagnostic purposes
• Proficient oral and written communication skills; clear and concise communication
• Basic Knowledge of chemical and fluid substance use safety and energy control safety
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid driver’s license is required; CDL (Commercial Driver’s License) preferred
• Forklift license preferred but can be certified in house

About The Reynolds Team

With an energetic company culture and host of benefits, Reynolds Farm Equipment has emerged as an employer of choice for top talent. Here are just a few of the benefits that make us unique:

• Performance/Goal-based pay structure
• Competitive benefits package with medical, dental and vision insurance; employer paid short-term/long term disability and Life AD&D
• Voluntary STD Buy-up option and Life AD&D
• 401K/Roth IRA/Employer Match once met eligibility parameters (Must be 21 years of age to participate)
• At least 6 paid company holidays annually plus three personal days and one health day
• Semesterly and annual performance reviews to fuel performance and continuous learning
• Uniforms provided for service departments; work gear discounts for all other departments
• Fun, team-based environment
• Voted by employees as Indianapolis Top Workplaces seven years running