Aftersales Operations Associate, AgRev - Lanesville

About the role

We are seeking an Aftersales Operations Associate for our Lanesville, IN location. This position is responsible for selling, receiving, delivering and maintaining inventory of parts and in an accurate, prompt and safe manner. Your Impact will promote, sell, quote and fill product/parts orders and/or services to meet or exceed customer needs using parts catalogs/systems. Supplies Service Technicians with parts as required. Coordinates and verifies receipt of shipments, assists with placing stock in their proper inventory locations and processes related payments. Assists in keeping areas clean and orderly. Manages stock shortages and expedites issues by reporting to the manager. Assists in maintaining all departmental tools, equipment, and vehicles are in good working order. May be required to operate material handling equipment and work evenings, weekends and holidays.

Responsibilities

• Sell, quote and fill product/parts orders and/or services to meet or exceed customer needs using parts catalogs/systems
• Supplies Service Technicians with parts as required
• Celebrates receipt of shipments, assists with placing stock in their proper inventory locations and processes related payments
• Keeps areas clean and orderly
• Manages stock shortages and expedites issues by reporting to the manager
• Maintains all departmental tools, equipment, and vehicles are in good working order
• Operates material handling equipment and works evenings, weekends and holidays

Requirements

• High school diploma or GED
• Previous experience working with basic parts and industrial machinery/equipment
• Previous experience working in a parts / aftersales role within an automotive, industrial machinery/equipment or related business
• Previous experience using parts catalogs, systems and managing information utilizing a computer application system

Qualifications

• Previous experience working with basic parts and industrial machinery/equipment
• Previous experience working in a parts / aftersales role within an automotive, industrial machinery/equipment or related business
• Previous experience using parts catalogs, systems and managing information utilizing a computer application system

Skills

• Customer service orientation
• Organizational skills
• Attention to detail
• Ability to work independently and as part of a team
• Basic computer skills

Benefits

• Health care and wellness plans
• Flexible and virtual work options (where available)
• 401(k) Savings Plan with company match
• Paid holidays and paid time off
• Flexible spending accounts
• Reimbursement for continuing education
• Company philanthropic programs
• Company perks programs

Pay

Compensation is commensurate with experience.

Schedule

This position is available on a full-time basis.