Aftermarket Material Handler

Essential Functions

• Receive tickets from Aftermarket Sales representatives and pull parts to fill corresponding orders.
• Package parts for shipment to designated customers.
• Confirm accuracy with Aftermarket Sales representatives.
• Ship all aftermarket orders in the most cost effective and timely manner.
• Communicate back to Aftermarket Sales personnel and customers tracking numbers for each order.
• Actively updates the CRM system with information regarding order and backorder status.
• Works with shipping to optimize parts shipments and reduce shipping times.
• Work closely with warehouse management to ensure timely and accurate order shipments.
• Ensure all orders are entered into Rosenbauer’s defined CRM system.
• Update ticket changes to both quote requests and purchase orders in a timely and frequent manner.
• Conduct frequent and documented communications with Aftermarket Sales regarding ticket status.
• Communicates parts needs and changes in demand to the Aftermarket Manager frequently.
• Actively shares knowledge with fellow associates and helps team members to succeed.

Qualifications

• Knowledge, Education, And/or Experience: High school diploma/GED. Previous experience operating a forklift preferred. Ability to obtain a forklift certification required. 3+ years of experience working in a shipping and receiving function preferred.
• Skills: Language - Able to read blueprints and work from spec books. Able to follow written and verbal directions. Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Math - Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals. Computer - Able to perform simple tasks, such as creating an email and using basic commands. Use of Microsoft office suite (excel, word, etc.), and adobe for viewing prints.
• Abilities: Able to communicate progress of projects to the appropriate supervisor. Able to identify quality issues, recognize changes within the production process, and adjust as needed. Able to prioritize work and to multitask while adhering to deadlines. Able to work with minimal supervision in a team environment. Able to understand and follow all safety policies to promote a safe working environment for all.