Aftermarket Manager - Perkins Global Grade 12

About the role

Develop and maintain close customer relationships allowing leads for Perkins Parts Sales, and achieve sales goals to enable the increase in market share in Southern Africa and GrA, to provide Aftermarket parts coverage.

Responsibilities

• Gather information from various platforms to identify where Perkins parts are required and assist with Service to provide aftermarket parts for service and maintenance.
• Grow parts revenue by building lasting contacts and facilitating all customer needs to grow the brand.
• Execute Digital Excellence by using the Digital Perkins Hub to assist customers when leads arise.
• Manage Parts Dealers Audits and Account Management, working closely with the Warehouse Manager and team to grow the footprint and provide customer assistance.
• Execute New Marketing Campaigns, understanding of Marketing expectations, and NLS focus on constant feedback to address shortfalls from the customer.
• Assist customer needs and requirements in the aftermarket arena.

Qualifications

• Matric and Tertiary Qualification, Degree/Diploma (Business, Engineering, finance or related field)
• Firm understanding of Business Distributorship, including Commercial business knowledge
• Minimum of 5 years of Technical Sales / Engineering experience in a Power environment
• 5/7 years’ experience in Sales/ Aftermarket Management
• Firm understanding of Southern Africa Market Conditions and firm understanding of Market growth requirements in GA
• Strong analytical and problem-solving capabilities
• Growth mindset, with the ability to thrive in a dynamic and collaborative environment
• Dedication to safety, quality, and customer experience, coupled with a familiarity with industry regulations and standards
• Excellent computer skills – Word Processing and Spreadsheet capabilities
• Excellent written, verbal communication skills, and collaboration abilities
• Reporting writing Skills