After School Program Receptionist

Description

Salary: Minimum $12.00 - Maximum $15.00
Type: Part-Time Seasonal – Non-Exempt
Schedule: Up to 15 hours per week
Reports to: Sr. Program Director

Organization Overview

The YMCA of the Lowcountry strengthens the community through youth development, healthy living, and social responsibility. Staff members play a vital role in achieving this mission.

Department Overview

In partnership with the Beaufort County School District, the Afterschool Counselor provides fun, safe, and engaging after-school programs for students (Pre-K & up). During the program, counselors support children with homework assistance in math and literacy, enrichment activities including STEM, and age-appropriate guidance that promotes healthy living strategies and overall well-being.

Benefits

• Complimentary YMCA Membership for Part-Time employees.
• An additional adult family member may be added for $20 per month.
• Participation in the National YMCA Retirement Fund, a defined contribution plan.
• Employees become eligible for a 12% employer contribution after completing 1,000 hours of service in each of two 12-month periods (doesn't have to be consecutive).
• All staff are eligible to make voluntary 403(b) retirement contributions (no employer match).
• Discounts on YMCA Programs (Immediate Family):
  - 50% discount for staff working 20 or more hours per pay period
  - 25% discount for staff working 10–19 hours per pay period
  - 15% discount for staff working fewer than 10 hours per pay period

What You’ll Do

• Provide a welcoming and professional front desk experience for children, parents/guardians, staff, and visitors, including answering questions and communicating program information.
• Manage participant check-in and check-out, attendance records, authorized pick-up procedures, and other required program documentation while maintaining confidentiality.
• Support the supervision of elementary-age children and assist staff in maintaining a safe, structured, inclusive, and engaging after-school environment.
• Follow all YMCA policies, program standards, and procedures related to health and safety, emergency response, behavior management, medical needs, professional boundaries, and youth supervision.
• Attend required trainings, including abuse prevention and youth safety training; promptly report suspicious or inappropriate behavior, policy violations, and safety concerns, and comply with all mandated abuse reporting requirements.

What We’re Looking For

• A high school diploma or equivalent required.
• A bachelor’s degree or enrollment in an elementary education, early childhood education, or related program is preferred.
• Previous front desk, receptionist, administrative, or customer service experience is required.
• Strong communication, interpersonal, organizational, and customer service skills, with the ability to build positive relationships with children, families, and staff.

The YMCA of the Lowcountry is an equal opportunity employer and is committed to creating an inclusive environment for all employees.