After Sales Support Administrator

Responsibilities

• Provide support to the sales team by assisting with order processing, corporate paperwork and customer inquiries
• Communicate and resolve issues between customers, sales personnel and administration
• Handle customer complaints and resolve issues in a professional and timely manner

Experience

• Knowledge of Home Improvement Products (Windows, Doors, Roofing, Siding and Floor Coverings: Hardwood, Ceramic, Carpet and vinyl)
• Detail Oriented and Exceptional Follow-Up
• Previous experience in a sales support or administrative role preferred
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Excellent communication skills, both written and verbal
• Proficient in using Microsoft Office Suite and Google Drive
• Knowledge of retail math concepts and calculations

Qualifications

• Full-time position
• Pay range: $50,000.00 - $75,000.00 per year
• Benefits: 401(k) 2% match, Employee discount, Opportunities for advancement, Paid training, Referral program
• Schedule: 8 hour shift, Day shift, Monday to Friday
• Experience: 1 year required in Home Improvement
• Work Location: In person