Sales Support Administrator

About the role

YOUR MISSION STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team on-site in Sherwood, Oregon.

Responsibilities

• Assist outside Territory Representatives with order processing, quote generation and document preparation.
• Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.
• Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.
• Route qualified opportunities to the appropriate Territory Representative for further development and closure as needed.
• Address customer concerns and redirect more complex issues to the appropriate team members.
• Ensure that marketing materials are up to date and readily available in SharePoint.
• Collaborate with the operations and logistics teams to ensure on-time delivery of products.

Qualifications

• Proven experience in a sales support or administrative role where accuracy is critical.
• Demonstrated ability to work independently, take initiative, and easily connect with people.
• Strong proficiency in MS Office. NetSuite experience is a huge plus.
• Prior experience in the Consumer Goods Industry is a major advantage.
• Skilled in time management and prioritization, with a focus on following through.
• Proven ability to establish trust and positive relationships through effective interpersonal skills.

Benefits

This is a FULL-TIME role that comes with a competitive salary and full suite of benefits.