AFSC Onsite Support Desk Tech

About the role

Concept Plus is seeking an Onsite Support Desk Tech to be a Tier 0 to Tier 1 support of customer endpoints (Windows, Mac, Linux) for a client project.

What you'll do

• Work onsite in the Seattle AFSC location to support ticketing system to efficiently deliver IT services to 400 customers spread across Oregon, Washington, and Alaska.
• Maintain regular communication with manager(s)
• Attend weekly virtual team meeting
• Daily completion of timecard
• Must be willing to be on-site 5 days a week
• Other duties as assigned

Required Qualifications

• US Citizen
• Basic IT environment experience
• Must be able to work with end-users, communicate clearly, and meet deadlines
• Must be able to maintain Public Trust Clearance (Clearable)

Benefits

• Competitive pay
• Comprehensive health, dental, and vision insurance
• Paid life insurance
• Paid time off
• 11 paid holidays
• Performance bonuses
• Tuition reimbursement
• Unlimited training
• The opportunity to thrive in a collaborative, flexible, and innovative environment

Contact

For more information, visit www.conceptplus.com.