AFPRR Support Staff II

Primary Duties and Responsibilities

• Perform billing duties
• Answering phones and greeting consumers
• Scheduling appointments
• Maintaining and logging utilization of petty cash
• Order supplies
• Any and all other duties as assigned

Job Qualifications

• Ability to develop and maintain data tracking systems (e.g. Excel spreadsheets)
• Good writing skills, including the ability to draft letters and other correspondence
• The ability to generate timely and accurate billing for program services rendered
• Excellent computer skills, including but not limited to Word, Outlook, and Excel
• The ability to develop or improve existing office protocols or work flow
• The ability to multi-task
• Cultural competence

Education and Certifications

• A high school diploma or GED is required
• Some college or business courses are preferred

Other Requirements

• A valid Michigan Driver’s License or State ID is required

Work Environment

• Generally an office environment with a cubicle or reception area workstation
• Ability to travel and attend meetings at various locations may be required
• Some non-traditional hours such as evenings or weekends may be required