Affordable Housing Property Manager - Unity Village & Holden Vista

About the Role

Community Roots Housing is seeking an experienced property manager to oversee two apartment buildings with 16 and 30 units, serving individuals and families qualifying for HUD Project Based Section 8, low-income housing tax credits, or affordable housing regulations. The role involves leasing, income certifications, maintenance, rent collection, tenant relations, and rules enforcement.

Responsibilities

• Financial Management and Accounting:
  • Collect and process all payments.
  • Process delinquent payments in accordance with Washington State and Seattle landlord tenant regulations.
  • Resolve subsidy account discrepancies.
  • Assist Portfolio Manager with annual budget preparation.
  • Adhere to the budget.
  • Monitor building inventory and make necessary purchases.
• Tenant Relations and Management:
  • Operate within Seattle and Washington State Landlord Tenant law, Fair Housing law, and the ADA.
  • Maintain all tenant files per company standards.
  • Provide professional customer service at all times.
  • Resolve tenant complaints promptly and professionally.
  • Ensure adequate premises coverage through coordination with onsite staff, Portfolio Manager, and the CRH office.
  • Enforce rules and lease provisions, following up with disciplinary actions for violations.
  • Complete annual and interim certifications within HUD timelines.
• Property Maintenance and Repair:
  • Manage unit turn process to minimize vacancy loss.
  • Ensure cleanliness of interior/exterior common areas, grounds maintenance, and completion of repairs.
  • Implement preventative maintenance programs.
  • Coordinate maintenance, inspections, and vendor services as needed.
• Leasing:
  • Provide tours, process applications, and complete leasing paperwork.
  • Maintain HUD wait list or interest list per program requirements.
  • Sign and maintain lease documents with new residents.
• Other:
  • Maintain site security.
  • Manage staff effectively.
  • Communicate regularly with Portfolio Manager on operations, issues, and improvement suggestions.
  • Participate in community activities relevant to the building and CRH’s mission.

Requirements

• Minimum Qualifications:
  • High school diploma or GED.
  • One year of affordable property management experience.
  • Proficiency in standard business English (spoken, read, written).
  • Intermediate Microsoft Office skills (Word, Excel, Outlook).
  • Independent problem-solving and deadline management.
  • Experience working with diverse populations.
  • Physical ability to walk stairs, climb ladders, and operate cleaning tools.
  • Ability to follow instructions, work independently, and manage time efficiently.
• Preferred Qualifications:
  • Experience with tax credits, HUD Project Based Section 8, and affordable housing programs.
  • 2+ years of residential property management experience.
  • Experience with One Site RealPage property management software.

Benefits

• Free Medical HMO, Dental, and Vision for employee-only coverage (PPO buy-up available)
• 22 days of PTO in the first year
• 13 paid holidays
• 2 personal days
• Sick time
• ORCA regional business passport
• Employer-paid basic life and disability insurance
• SupportLinc employee assistance program
• Medical and Dependent Care FSA
• Retirement: Employee contribution through DRS Deferred Compensation Program; 2% annual employer contribution via Fidelity SEP IRA

Location: Seattle, WA
Compensation: $27 to $30 per hour DOE

Community Roots Housing is an Equal Opportunity Employer and a “Ban the Box” employer. Per HUD requirements, selected candidates must undergo a criminal history background check prior to employment.