Affordable Housing Leasing Manager

About the Company

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our portfolio includes multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. We are a fast-growing company made up of talented individuals from diverse backgrounds, recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

About the Role

The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property. Working closely with the Community Manager, the Leasing Manager sets leasing goals, develops strategic marketing plans, leads the leasing team, and ensures positive resident relations.

Responsibilities

• Strategic Leasing Management
  • Regular/daily onsite attendance
  • Ensure effective leasing techniques, follow-up procedures, lease signing/documentation, and accurate reporting systems
  • Audit lease files for adherence to policies and procedures
  • Address resident complaints, concerns, and requests to ensure satisfaction
  • Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters)
  • Show, lease, and move in prospective residents
• Marketing Management
  • Assist in developing the annual marketing plan and budget
  • Implement marketing efforts, campaigns, and outreach to generate traffic
  • Monitor leasing/renewal progress and focus on areas needing support
  • Supervise planning, preparation, and implementation of leasing and renewal events
  • Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey reports
  • Utilize sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
• Personnel Management
  • Assist the Community Manager in screening, hiring, training, coaching, and developing on-site staff
  • Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks
  • Promote harmony and quality job performance through support and leadership
  • Ensure staff compliance with Company policies and procedures
• Administrative Management
  • Manage excellent customer service and monitor service request turnaround and maintenance responsiveness
  • Maintain property appearance and ensure timely completion of repairs through regular inspections
  • Assist with supervision of all business functions related to operations
  • Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids from vendors, suppliers, contractors)

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry
• Ability to understand and perform all on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

While performing the duties of this job, the employee is regularly required to:

• Remain in a stationary position (standing or sitting for prolonged periods)
• Communicate with others to exchange information and repeat motions involving wrists, hands, and/or fingers
• Ascend/descend ladders, stairs, scaffolding, ramps, and step stools
• Move about to accomplish tasks or move between worksites, operate motor vehicles and/or golf carts
• Assess the accuracy, neatness, and thoroughness of work assigned
• Traverse flat and non-flat terrain
• Occasionally move into different positions to accomplish tasks in tight or confined spaces, work in overhead positions, and reach, adjust, or move objects up to 25 lbs in all directions
• Lift and place objects up to 25 lbs
• Operate machinery or power tools
• Identify and inspect objects
• Work overtime, weekends, night hours (emergencies), in extremely low or high temperatures, outdoor environments (e.g., precipitation and wind), and small/enclosed spaces
• Be exposed to hazardous chemicals

Pay

Salary Range: $18 per hour to $22 per hour. Compensation decisions consider factors such as skill set, background, training, and certifications. The offer includes a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission/performance bonuses when applicable. Full-time employees also receive paid sick days and company holidays.