Affiliate Network Operations Manager

About the role

The Network Operations Manager is the technical backbone of the Everflow Marketplace. This position focuses on the demand side—working directly with marketplace advertisers & publishers to ensure their integrations are seamless and the data flow between systems is optimized for peak performance. The Network Operations Manager reports directly to the Head of Marketplace - Merchants, while working closely with the Customer Success support and technical solutions teams.

Responsibilities

• Traffic & Data Monitoring: Actively monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies.
• Performance Troubleshooting: Act as the primary technical resource for publishers and internal teams to diagnose, escalate, and resolve issues involving APIs, JS SDKs, and proprietary tracking.
• Internal Collaboration: Work closely with Engineering, QA, and Product teams to escalate critical bugs and provide field-based feedback to improve platform stability.
• Knowledge Management: Maintain updated internal FAQs and technical documentation specifically tailored to marketplace and publisher integration best practices.

Requirements

• Professional Experience: 3–5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space.
• Education: High School Diploma or equivalent
• Technical Ecosystems: Deep familiarity with the performance marketing and e-commerce landscape, including:
• E-commerce & Shopping Carts: Shopify, WooCommerce, or Magento.
• Media Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads.
• CRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive.
• Performance Tracking: Expert understanding of tracking protocols, attribution models, and third-party tracking platforms.

Qualifications

• An analytical mindset: A strategic problem-solver who enjoys digging into data to find root causes and a "can-do" attitude toward fixing technical roadblocks.
• Technical Communication: Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers.
• Technical Proficiency: Comfortable troubleshooting web technologies (APIs, JS SDKs, HTML, and Browser DevTools) in a high-volume data environment.

Skills

• Deep understanding of performance marketing and e-commerce landscapes.
• Expertise in tracking protocols, attribution models, and third-party tracking platforms.
• Ability to troubleshoot and resolve technical issues efficiently.
• Strong communication skills to collaborate with both internal teams and external publishers.

Benefits

• Base Salary: $80,000 - $90,000
• Bonus Potential
• Employer Covered Medical, Dental and Vision Insurance
• Unlimited PTO and paid holidays
• 401(k) (No matching at this time)
• Paid parental leave for putting your family first
• A startup-like environment, without the constant rush to raise the next round of funding
• A very collaborative team and culture
• Education, gym, and equipment stipend
• Travel opportunities to relevant conferences and in-person client meetings

Pay

• Base Salary: $80,000 - $90,000

Schedule

• New York, NY
• Tampa, FL
• Miami, FL
• Orlando, FL