Affiliate Manager

About the Role

As an Affiliate Manager, you act as the main point of contact for affiliates, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches. If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact.

Responsibilities

• Serves as the primary operational point of contact for assigned affiliates by answering questions, fulfilling requests, and ensuring accounts remain active and performing.
• Pulls together regular performance reports for affiliates, including lead volume, call data, click performance, conversion rates, and other relevant account metrics. Translates data into clear, actionable insights and updates.
• Provides bid guidance and pricing recommendations based on performance data. Communicates ad creative changes, payout adjustments, and optimization opportunities in a timely manner.
• Assists with onboarding and integrating new affiliates by coordinating with internal stakeholders to ensure a smooth launch from signed contract to live traffic.
• Acts as the first point of contact when clients report issues, such as lead quality concerns, billing discrepancies, or technical problems. Owns the follow-through until the issue is fully resolved.
• Maintains consistent communication with assigned accounts through regular check-ins and proactive updates, ensuring affiliates feel supported and valued even when no issues arise.
• Identifies opportunities within existing accounts to grow revenue, introduce new products, and strengthen long-term partnerships.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 2+ years of experience in account management, client services, or digital marketing.

Skills

• Strong communication skills, with the ability to manage client relationships and clearly explain performance data.
• Analytical mindset with experience interpreting metrics such as lead volume, conversion rates, and campaign performance.
• Ability to translate data into actionable insights and optimization strategies.
• Understanding of digital marketing, lead generation, or performance-based advertising models.
• Experience with reporting tools, spreadsheets, or dashboards (e.g., Excel, Google Sheets).
• Problem-solving skills with the ability to quickly identify issues and drive resolutions.
• Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
• Attention to detail when handling account updates, pricing changes, and performance tracking.
• Ability to collaborate cross-functionally with internal teams.
• Proactive mindset with a focus on account growth, optimization, and client success.

Benefits

• Full healthcare package (medical, dental, vision, life)
• 401k with a company match
• Catered lunch, coffee, tea, and snacks
• Paid parking
• Competitive pay

Anyone who joins our team will have great potential for career and personal growth.