AFC Clearance Agent (Monday - Friday, 6:00 p.m. - 2:30 a.m.)

Key Responsibilities

• Prepare and submit AMS filings for inbound shipments in compliance with U.S. Customs requirements.
• Ensure timely submission of manifests.
• Review flight manifests and airway bills (MAWB/HAWB) for completeness and accuracy.
• Process both complete shipments and split shipments (A/B splits) within the system.
• Perform calculations to allocate weights and piece counts across split shipments.
• Create and manage multiple submissions for split consignments.
• Validate shipment data including consignee details, routing, and FIRMS codes.
• Troubleshoot data discrepancies and correct errors before submission.
• Maintain compliance with DHL and Customs procedures to avoid delays or fines.
• Support customer interactions by responding to shipment inquiries and issues.
• Issue arrival notices for shipments at partnering Gateways.

Skills & Qualifications

• A High School Diploma or equivalent required.
• An Associate or bachelor’s degree in Logistics, Business, or Supply Chain preferred/ not required.
• Knowledge of customs entry and AMS filing processes preferred.
• Industry training in customs compliance is an asset.

Employee Benefits & Incentives

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program

About the Role

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities.

Qualifications

This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process.

Skills

• High School Diploma or equivalent required.
• Knowledge of customs entry and AMS filing processes preferred.
• Industry training in customs compliance is an asset.