Aesthetician

About the role

The Aesthetician at Dermatology Solutions Group, LLC is responsible for providing comprehensive patient care, promoting skin health, and driving sales and patient growth.

Responsibilities

• Provides the highest level of patient care through consultations, follow-up appointments, and treatments.
• Promotes skin health and proper skin care to all patients.
• Drives sales, revenue growth, and patient growth through appropriate treatment and retail recommendations and education.
• Prepares fully for all patient appointments.
• Follows all spa treatment, aesthetician, and spa front office protocols.
• Affords assistance with provider cosmetic treatments, including coordinating and initiating pre- and post-treatment care.
• Identifies the need for and refers patients to providers for cosmetic injectable, cosmetic laser, and general dermatology services.
• Follows up with patients and maintains appropriate, professional patient relationships.
• Maintains current knowledge of all retail products.
• Remains knowledgeable of and able to perform all assigned spa treatments.
• Reviews patient medical history and maintains highest level of safety with all patients; refers to medical providers as needed.
• Grows patient base through meeting dermatology patients, creating cross-referral relationships, attending required events, and working to obtain a high percent of repeat patients.
• Aids front office with scheduling process and tasks as needed.
• Ensures clear, consistent patient photographs are taken upon first visit and continued, as required, through treatment/home regimen process.
• Maintains accurate patient progress notes in eClinical Works using proper English grammar, spelling, and syntax.
• Reports any adverse patient reactions to supervising physician and appropriate supervisors.
• Affords assistance with promotions and patient events, as required.
• Maintains an organized, clean, and clutter-free environment.
• Follows sanitation and sterilization protocols for all instruments and tools.
• Maintains strict confidentiality.
• Completes other duties as assigned.

Requirements

• Superior skin care and product knowledge.
• Comfortable performing cosmetic makeup applications.
• Excellent sales and closing skills, with ability to approach patients in an educational manner.
• Excellent English oral and written communication skills.
• Teamwork and positive, patient-focused attitude.
• Demonstrated ability to multi-task, detail-oriented, and organized.
• Able to effectively communicate with patients, staff, and providers.
• Outstanding interpersonal skills and works well with patients using tact and diplomacy.
• Takes direction well and able to implement given direction.
• Must have a valid driver’s license and clean driving record.
• Able to work independently or within a group setting.
• Proficiency in the operation of a computer keyboard (30 WPM minimum) and ability to work effectively with Microsoft Office Products.
• Successful completion of an Aesthetics or Skin Care program; preferred 600+ hour program with successful completion of written and practical state board examinations.
• Associates degree in Business, Communication, or a health-related field is preferred.
• Previous experience in a medical aesthetics environment is helpful.
• Licensed in appropriate state(s) or meets requirements to obtain applicable license in the state(s) in which employee will be working.
• Completion of state required continuing education to maintain license.