Aesthetician
About the role
The Skin Laundry Aesthetician is responsible for providing innovative laser treatments and exemplary customer care. The ideal candidate combines strong selling and consulting skills with a proven track record in a sales‑ or KPI‑driven environment. Reliability, high attention to detail, and an outgoing, confident sales approach are essential. Experience using CRM databases such as Zenoti is a plus.
Responsibilities
- Creating curated client experiences (“the dance”).
- Customizing no‑downtime laser facial treatments and skincare routines based on guest needs.
- Supporting store operations by improving efficiency and accuracy of all processes and procedures.
- Assisting with orientation, training, coaching, and development of staff to meet operational expectations.
- Ensuring adequate staffing to provide timely patient visits.
- Maintaining strong communication, multitasking, and comfort with computer/store systems.
- Establishing and maintaining effective client‑retention processes.
- Partnering with the clinic team to foster a people‑oriented, inclusive, and enjoyable workplace.
- Respecting and supporting each team member’s individuality and helping the team meet personal and clinic goals.
Requirements
- Current State Esthetician License.
- At least 1 year of experience as an aesthetician (skin care/aesthetics) with a focus on customer service.
- Ability to work weekends and 40+ hours per week.
- Reliable commute to the home clinic location and willingness to travel periodically to other clinics for coverage.
- Physical ability to stand for long periods, lift and carry up to 35 lb, and perform repetitive movements such as reaching, crouching, kneeling, bending, twisting, pushing, and pulling.
- Capability to operate medical devices (laser and thermo services) and standard office equipment (phones, keyboards, computers, touch‑screen devices).
- Specific vision requirements: close vision, depth perception, color vision, and ability to adjust focus.
- Exceptional communication and problem‑solving skills; customer service is the top priority.
- Polished, natural, professional demeanor with an outgoing yet calming presence.
- Attention to detail in following company medical standards and protocols.
- Ability to prioritize client safety, make clinical decisions, and know when to seek assistance.
Qualifications
- Clinically competent, professional, and compassionate.
- Functions well within a team and provides safe, therapeutic services.
- Intuitive to customers’ needs to ensure Skin Laundry standards are consistently met.
- Strong focus on client safety and high‑quality customer service.
Skills
- Proven selling and consulting skillset in a KPI‑driven environment.
- Experience with CRM databases (e.g., Zenoti) is a plus.
- Strong communication, multitasking, and computer proficiency.
- Ability to train, coach, and develop staff members.
Pay
This is a fully commission‑based role with a guaranteed rate of $30 per hour.
Schedule
Clinic operating hours (as posted on the website, subject to change), including mall holiday extended hours and regular weekend availability. Must be able to work weekends and 40+ hours per week. Ability to commute to the home clinic location and periodically travel to other clinics for coverage.
Physical Requirements
- Repetitive movement and standing for long periods.
- Walking short distances, lifting and carrying inventory, and moving clinic equipment.
- Reaching, crouching, kneeling, bending, twisting, pushing, pulling, and carrying up to 35 lb.
- Frequent talking and listening to clients in person and on the phone.
- Operating laser and thermo medical devices, as well as standard office equipment.
- Vision requirements: close vision, depth perception, color vision, and ability to adjust focus.
Benefits
- Skin Laundry Employee Treatment & Product Discount Program.