AEO Outreach Manager

About the role

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking an AEO Outreach Manager to own how our brand is discovered, verified, and cited inside AI-powered answer platforms including ChatGPT, Perplexity, Gemini, and Google AI Overviews. In this role you will secure third-party brand mentions, authoritative source placements, and knowledge-graph records that large language models draw on when they decide which insurer to recommend. AI answer engines rarely construct recommendations from a brand’s own website. They synthesize consensus from comparison publishers, ratings bodies, regulatory data, expert roundups, and community discussion. Your mandate is to make GEICO the best-represented, most consistently described, and most frequently cited auto and commercial insurer across that external ecosystem. This is a measured discipline, not a relationship-only role. You will work in GEICO’s AI visibility measurement stack to identify which external sources models actually cite by line of business, target outreach against those specific sources, and report movement in citation share and share of voice to senior leadership. Success is defined by verifiable gains in AI visibility against named competitors, not by placement volume. Reporting to the Director of Marketing Strategy, SEO, the AEO Outreach Manager will operate across Marketing, Corporate Communications, Legal, Product, and Web Development, and will manage external agency partners supporting the AEO program.

Responsibilities

• Entity & Source Validation: Identify and pitch the high-authority publications, ratings bodies, databases, and directories that large language models crawl to verify real-world brand entities. Ensure GEICO’s core entity attributes are present, accurate, and consistent across those sources.
• Brand Citations: Secure both linked and unlinked brand mentions in high-trust third-party consensus sources, including comparison and personal-finance publishers, expert roundups, and community platforms that AI engines use for retrieval and training data.
• Consensus & Community Presence: Build and maintain accurate GEICO representation in the community sources answer engines weight heavily, including Reddit, Quora, and industry forums. Monitor sentiment and factual accuracy, and correct misrepresentation through appropriate, disclosed channels.
• Collaborative Content Seeding: Partner with community outreach and publisher networks to place clear, factual, structured information where AI systems look for agreement across sources. Develop the assets, data points, and proof points that make GEICO the easiest insurer to cite accurately.
• Technical Alignment: Coordinate with Content and Web Development to ensure public-facing digital assets use clean schema markup and structured data architectures that AI agents can parse, and that on-site entity signals reinforce off-site placements.
• Knowledge Graph Management: Own the accuracy of GEICO’s presence in structured knowledge sources that feed model grounding, including Wikidata, business databases, and profile records. Resolve conflicting or outdated entity data at the source.
• Measurement & Reporting: Track citation share, share of voice, source-level mention frequency, and sentiment by line of business using GEICO’s AI visibility platform. Build recurring readouts that connect outreach activity to measurable movement in AI visibility and deliver findings-forward reporting to senior leadership.
• Competitive Intelligence: Continuously analyze which external sources competitors are winning citations from, diagnose why, and translate those findings into a prioritized outreach roadmap designed to displace them.
• Vendor & Agency Management: Manage outreach agency partners, including scope definition, quality standards, source-quality guardrails, performance review, and budget tracking against program outcomes.
• Cross-Functional Collaboration: Partner with SEO, Content Strategy, Brand, Legal, Product, and Corporate Communications so that outreach targets reinforce broader organic and brand priorities rather than operating as a standalone channel.
• Process & Playbook Development: Build the repeatable infrastructure of the discipline: source qualification criteria, pitch frameworks, outreach tracking, escalation paths, and documented standards that allow the program to scale beyond a single practitioner.

Qualifications

• Experience: 6+ years in SEO, off-page SEO, earned media or link acquisition, preferably within an agency or in-house marketing team, with a demonstra