AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters Inc. · Dallas, TX · 3 days ago
Business DevelopmentFull-time
Your Role
As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence. Most importantly, you represent our company values and bring your REAL self to work every day.
Responsibilities
- Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.
- Contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions.
- Serve as the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
- Motivate and inspire your team through AEO's core values and hold team accountable to customer service standards.
- Recruit and hire strong talent to ensure the store is always staffed to meet business needs.
- Train and develop your team to ensure they continue to provide outstanding service.
- Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
- Drive associate engagement by celebrating outstanding performance.
- Execute and innovate daily operational procedures and maintain visual standards throughout every zone in the store.
- Ensure Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
- Maintain store safety standards and adhere to Asset Protection standards and AEO's policies and procedures.
Qualifications
- Previous retail management leadership experience.
- Ability to multi-task with strong attention to detail, priority-setting, and time management skills.
- Experience leading and developing teams with a general understanding of employment law.
- Strong business acumen.
- Flexible availability to work when guests shop.
Benefits
- 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets).
- Opportunities for development, learning new skills, and career advancement.
- Store contests for the chance to win FREE merchandise and other exclusive prizes.