Advocate Supervisor - Aiken - 60019391

About the role

Under limited supervision, the Advocate Supervisor provides support, guidance and programmatic supervision to volunteers assigned to advocate in Family Court through the South Carolina Guardian ad Litem Program. This position supports office functions necessary for effective volunteer advocacy and assists with recruiting and training new volunteers.

Responsibilities

• Assigns volunteers to children in cases of child abuse/neglect; provides supervision and support to volunteers to ensure compliance with law, policy and program's objectives regarding the best interest of the children
• Provides assistance with the preparation for court and court reports and attends hearings with volunteers as required and appropriate
• Maintains accurate child and case specific information in the database; coordinates the receipt of monthly monitoring reports (MMR) and inputs data into the database while maintaining a tracking system of monthly monitoring reports received
• Assists with training new and existing volunteers according to program guidelines
• Assists with recruiting a diverse and sufficient pool of volunteers so that all cases can be assigned to a volunteer and maintain policy guidelines regarding case assignments for staff and volunteers
• Performs administrative functions for the county office that promote effective and efficient achievement of program goals and objectives
• Performs direct child advocacy as the court appointed Guardian ad Litem when there is an inadequate pool of volunteers to serve in this capacity
• Completes any special assignments or tasks assigned by County Director
• Inputs program information as needed into the database for tracking county statistical information
• Assists with planning and facilitating continuing education of volunteers

Qualifications

• High school diploma and relevant experience or an equivalent combination of education and experience may be considered with an approved equivalence by the Division of State Human Resources (DSHR)
• Must have and maintain a valid driver's license
• Ability to work under limited supervision and exercise discretion concerning confidential information
• Ability to exercise judgment and discretion concerning confidential information and case management
• Strong verbal and written communication skills
• Ability to establish and maintain effective working relationships with volunteers, co-workers and partner agencies
• Ability to perform multiple tasks, prioritize scheduling and organization required
• Ability to train and supervise volunteers
• Knowledge of computer applications and data entry
• Ability to interpret and apply laws, regulations, policies and procedures

Preferred qualifications

• A bachelor's degree

Working conditions

• Position may require overnight travel
• Position may require the employee to work evenings and weekends
• Position requires routine driver duties
• Position requires frequent lifting: 25 lbs
• Position requires non-essential declaration
• Position may be required to report to work during emergency situations
• Work is performed primarily in an office environment, but travel and field work will be required in areas where there are some risks and hazards that are known, unpredictable and controllable

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP) — enrollment in one of the listed plans is required for all FTE employees