Advocate- Sexual Violence (Case Manager)

Purpose

Provide comprehensive services to assist victims and survivors of sexual violence and human sex trafficking work through crisis and attain goals leading to self-sufficiency in both residential and community settings.

Expectations of every YWCA Staff Member

- Uphold and promote the YWCA Mission. - Maintain compliance with state standards. - Adhere to established policies and procedures. - Contribute to fund development efforts for support of all programs and the overall Association. - Provide support to other departments and staff.

Essential Duties

- Work directly with victims and survivors of sexual assault by providing support, comprehensive advocacy, and connection to resources. - Provide case management for clients based upon client centered needs and goals; observe client’s daily living skills; redirect and/or teach skills where needed. - Facilitate education on healthy/unhealthy relationships, support groups, life skills, and provide tools for self-sufficiency and stability. - Work with first responders to sexual assault (Emergency Rooms, Law Enforcement, etc.) in ensuring that survivors receive respectful and appropriate services. - Help clients navigate resources, legal processes, prepare protective orders, and safety plan. - Provide emotional support, while referring to mental health services when appropriate. - Work closely with other advocates and YWCA residential staff. - Collaborate with other service providers and/or stakeholders in order to obtain referrals into the program. - Refer clients, according to their specific needs, to appropriate community resources and advocate on their behalf. - Participate in coordinated efforts through local SART teams and taskforces. - Maintain accurate and appropriate records. - Participate in marketing efforts of program. - Listen and assist clients with options as client issues arise; create and maintain high quality work environment to perform at highest level. - Transport clients in personal vehicle, as needed. - Travel throughout YWCA Northeast Indiana service area to provide services and network with other providers. - Participate in On-Call rotation to ensure support is available for program outside of business hours. - Other duties as assigned to meet the organization's goals.

Requirements

Education

- Bachelor's in Social Work, Human Services, or related field, or equivalent education and experience. - CPR and First Aid Certifications within first year of employment. - Core 40 Sexual Assault Victim Advocate training within 6 months of employment

Knowledge and Experience

- Knowledge of trauma including sexual abuse, domestic violence, intimate partner violence, and human trafficking issues and patterns and their effects on men, women, and children. - Proven ability to effectively and respectfully interact with all populations, including clients, co-workers, and agency using trauma informed approaches. - Experience in crisis intervention, networking, team building and public speaking. - Strong customer service skills with ability to communicate in a professional manner with a wide range of people. Unequivocal commitment to pluralism. - Ability to exercise independent judgment and discretion when handling confidential or sensitive manners. - Strong time management skills; ability to take initiative to solve problems and work with minimum supervision. - Proficient in Microsoft Office including Outlook, Word, and Excel. - 1-3 years of general office experience, including reception and telephone duties. - 1-3 years of experience with general office equipment (copiers, printers). - Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs. - Must comply with organization's policy of automobile insurance: must have a valid driver’s license and personal automobile insurance coverage. - Flexibility to change work hours as needed.

Physical/Mental Essential Requirements

- Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds). - Full range of body motion including manual and finger dexterity and eye-hand coordination. - Requires corrected vision and hearing to normal range. - Must drive personal vehicle frequently throughout 6-county service area. - Ability to sit at a computer work station for extended periods of time. - Occasional need to stand for long periods of time. - Ability to focus on detail and accuracy of work product. - Work is performed primarily in a non-smoking office environment combined with remote/community-based work, though travel may expose employee to inclement weather conditions. - Occasional high stress may be experienced in dealing with clients, staff and volunteers.

Salary Description

40,000-50,000 annually