Advisory Support Associate

Roles and Responsibilities

• Provide courteous, accurate, and timely responses to inquiries from branch offices and internal staff while maintaining a high level of customer service.
• Foster a collaborative, team-oriented environment by supporting colleagues and sharing knowledge.
• Aid in processing investment advisory agreements and reviewing documentation for accuracy and completeness.
• Develop proficiency in multiple business lines, operating systems, and internal processes to effectively support advisors and branch offices.
• Participate in training and professional development opportunities to expand product and operational knowledge.
• Maintain professionalism and uphold organizational standards in all interactions and daily responsibilities.
• Assist with day-to-day operational activities to ensure efficient business processes.
• Support branch offices with new business submissions, account processing, and operational inquiries.
• Collaborate with internal departments to resolve issues and improve workflow efficiency.
• Perform data entry, maintain accurate records, and assist with incoming calls as needed.

Qualifications and Abilities

• FINRA Series 7 and Series 66 licenses, or willingness to obtain both within a designated timeframe.
• Basic knowledge of Envestnet, Schwab, and Pershing platforms is preferred.
• Understanding of investment advisory operations, advisory billing, and regulatory requirements is a plus.
• Minimum of 1 year of experience in the financial services industry or a related field preferred.
• Strong verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Service-oriented mindset with a positive attitude and eagerness to learn.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and time management skills.
• Demonstrated ownership, accountability, and reliability.
• Ability to adapt and thrive in a fast-paced work environment.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)

Required Experience

• 1 year of experience using Envestnet, Schwab, or Pershing platforms (Required).
• 1 year of advisory billing experience (Required).