Advisor Endzone & Loyalty (Front End)

About the role

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. As an Advisor, you’ll deliver a high-touch athlete experience by guiding athletes through checkout, loyalty programs, and services with confidence and expertise. You’ll build strong connections, drive engagement, and help create a seamless and memorable end-to-end shopping journey. Be part of a team that brings service, energy, and purpose to every interaction.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
• Promote company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment).
• Adhere to established policies and procedures related to safety, loss prevention, standard operating procedures, and laws/guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned.

Qualifications

• High School Diploma or Equivalent.

Virtual Requirements

• Cameras must be on during all virtual interviews.
• AI tools (e.g., ChatGPT) are not permitted during any part of the interview process.
• Offers are contingent upon a satisfactory background check, which may include ID verification.

Pay

Targeted pay range: $17.00 - $24.00 per hour. Starting rate may vary based on factors including location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Benefits

DICK'S Sporting Goods complies with all state paid leave requirements and offers a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.