Advisor, Applications Development (D365) - Remote

Responsibilities

• Configure, customize, and extend Dynamics 365 CE solutions across Customer Service, Sales, and/or Marketing modules.
• Build and maintain model-driven app components including tables/entities, forms, views, dashboards, and business rules.
• Develop and support server-side logic using C# plugins, custom workflow activities, and the Dynamics 365 SDK.
• Implement client-side customizations using JavaScript or TypeScript, including form logic and command bar customizations; use PCF controls where appropriate.
• Assist with integrations between Dynamics 365 and external systems using Dataverse, REST APIs, and Azure services (e.g., Azure Functions, Logic Apps, Service Bus) as applicable.
• Partner with the CRM Architect / Product Owner, business analysts, QA, and multiple stakeholder teams to clarify requirements and deliver iteratively in an agile cadence.
• Collaborate with external vendors and implementation partners—participating in technical discussions, reviewing deliverables, and helping ensure solutions meet APL standards.
• Troubleshoot and resolve defects and production issues with a focus on root cause, quality, and sustainable fixes.
• Contribute to solution packaging, deployments, and release readiness using ALM best practices.
• Produce clear technical documentation and participate in code reviews to maintain maintainable, supportable solutions.

Qualifications

• 2–5 years of hands-on experience developing on Microsoft Dynamics 365 CE / Dataverse.
• Experience with one or more D365 CE applications: Customer Service, Sales, and/or Marketing.
• Practical experience developing plugins, workflows, and customizations using C# and the Dynamics 365 SDK.
• Experience with client-side scripting using JavaScript or TypeScript.
• Familiarity with Dataverse concepts including tables, relationships, business rules, auditing basics, and role-based security.
• Working knowledge of solution-based development, versioning, and deployments using ALM best practices.
• Working knowledge of REST APIs, JSON, and common authentication patterns (OAuth exposure preferred).
• Exposure to the Power Platform, including Power Apps and Power Automate.
• Comfort working in a fast-paced environment with multiple teams, vendors, and competing priorities.
• Strong problem-solving, communication, and documentation skills; able to translate requirements into reliable solutions.

About the role

The role supports the ongoing development and enhancement of the company's enterprise CRM platform built on Dynamics 365 Customer Engagement (CE), Dataverse, and the Microsoft Power Platform. The ideal candidate will work under the guidance of the CRM Architect / Product Owner and will focus on hands-on delivery across Dynamics 365 CE workloads including Customer Service, Sales, and/or Marketing.